Hi Group, I am using a Ubuntu server where I have setup fetchmail to retrieve my gmail account emails (via POP3) and procmail to action on them. I have been testing with a second gmail account of mine and have been receiving the automatic replies successfully. However, when I test other accounts (eg. Hotmail), these accounts do not receive the auto-reply. My main recipe is an autoreply that I am using to reply to customers that have support requests. Here is my procmail recipe (defined in ~/.procmailrc): MAILDIR=$HOME/Maildir/ DEFAULT=$MAILDIR LOGFILE=$HOME/.procmail.log LOG="" VERBOSE=yes #shell - otherwise, nothing will happen when we call formail SHELL=/bin/bash SUBJECT=`formail -zxSubject:` #recipe 1 - customer service support - simple autoresponder :0 h *!^FROM_DEAMON *!^X-Loop: infobot_reply *^To:.*(support\@xyz\.com) *^Subject:.*(support) *!^Subject:.*(Re | (formail -r -I"Precedence: junk (autoreply)" \ -I"From: Customer.Support <[email protected]> "\ -I"Subject: $SUBJECT" \ -A "X-Loop: infobot-reply" ; \ cat ~/Maildir/support-autoreply.txt) |$SENDMAIL -t #begin catch_bucket :0 /dev/null #end catch_bucket -- Here is the procmail log when it processes the email sent from a Hotmail account: procmail: Match on ! "^FROM_DEAMON" procmail: Match on ! "^X-Loop: infobot_reply" procmail: No match on "^To:.*(support\@xxxx\.com)" procmail: Skipped "/dev/null" procmail: Incomplete recipe procmail: Assigning "LASTFOLDER=/home/ubuntu/Maildir/new/1350414344.12589_0.myserver" procmail: Notified comsat: "ubuntu@0:/home/ubuntu/Maildir/new/1350414344.12589_0.myserver" From MAILER-DAEMON Wed Oct 17 06:05:44 2012 Subject: Returned mail: see transcript for details Folder: /home/ubuntu/Maildir/new/1350414344.12589_0.myserver 3102 procmail: [12793] Wed Oct 17 06:14:07 2012 procmail: Assigning "SHELL=/bin/bash" procmail: Executing "formail,-zxSubject:" procmail: Assigning "SUBJECT=[support] test ticket 44" procmail: Match on ! "^FROM_DEAMON" procmail: Match on ! "^X-Loop: infobot_reply" procmail: Match on "^To:.*(support\@xxx\.com)" procmail: Match on "^Subject:.*(support)" procmail: Match on ! "^Subject:.*(Re" procmail: Assigning "LASTFOLDER= (formail -r -I"Precedence: junk (autoreply)" \ -I"From: Customer.Support <[email protected]> "\ -I"Subject: $SUBJECT" \ -A "X-Loop: infobot-reply" ; \ cat ~/Maildir/support-autoreply.txt) |$SENDMAIL -t" procmail: Notified comsat: "ubuntu@:/home/ubuntu/Maildir// (formail -r -I"Precedence: junk (autoreply)" \ -I"From: Customer.Support <[email protected]> "\ -I"Subject: $SUBJECT" \ -A "X-Loop: infobot-reply" ; \ cat ~/Maildir/support-autoreply.txt) |$SENDMAIL -t" procmail: Executing " (formail -r -I"Precedence: junk (autoreply)" \ -I"From: Customer.Support <[email protected]> "\ -I"Subject: $SUBJECT" \ -A "X-Loop: infobot-reply" ; \ cat ~/Maildir/support-autoreply.txt) |$SENDMAIL -t" From ubuntu Wed Oct 17 06:14:07 2012 Subject: [support] test ticket 44 Folder: (formail -r -I"Precedence: junk (autoreply)" \ -I"From: Cu 1667 procmail: [12806] Wed Oct 17 06:14:07 2012 procmail: Assigning "SHELL=/bin/bash" procmail: Executing "formail,-zxSubject:" procmail: Assigning "SUBJECT=Returned mail: see transcript for details" procmail: Match on ! "^FROM_DEAMON" procmail: Match on ! "^X-Loop: infobot_reply" procmail: No match on "^To:.*(support\@xxx\.com)" procmail: Skipped "/dev/null" procmail: Incomplete recipe procmail: Assigning "LASTFOLDER=/home/ubuntu/Maildir/new/1350414847.12806_0.myserver" procmail: Notified comsat: "ubuntu@0:/home/ubuntu/Maildir/new/1350414847.12806_0.myserver" From MAILER-DAEMON Wed Oct 17 06:14:07 2012 Subject: Returned mail: see transcript for details Folder: /home/ubuntu/Maildir/new/1350414847.12806_0.myserver 3102 Here is what is in the transcript: ----- Transcript of session follows ----- ... while talking to mx2.hotmail.com.: >>> MAIL From:<ubuntu> SIZE=1065 AUTH=<> <<< 550 DY-001 (SNT0-MC1-F3) Unfortunately, messages from 107.21.30.26 weren't sent. Please contact your Internet service provider. You can tell them that Hotmail does not relay dynamically-assigned IP ranges. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. 554 5.0.0 Service unavailable Apologies if this is too much information. Your assistance will be greatly appreciated! Thanks
It seems as if you're sending from a dynamic IP address. To fix this, you can set up relaying: http://www.howtoforge.com/postfix_relaying_through_another_mailserver
