shell user on OVH Public Cloud

Discussion in 'ISPConfig 3 Priority Support' started by Adrien, Aug 21, 2017.

  1. Adrien

    Adrien Member

    Hi,
    I am trying to ssh but I am getting the message
    Server refused our key
    I tried with different key ssh1 or ssh2; without key... with or without jailkit but always having the same answer.
    ISPConfig is installed on OVH Public Cloud.
    Any idea?
    Thanks
     
    Adrien, Aug 21, 2017
    #1
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Did you add the SSH user in ISPConfig? Does it work when you use the password?
     
    till, Aug 21, 2017
    #2
  3. Adrien

    Adrien Member

    yes, under Shell-User, I added a shell-user with SSH-RSA Key (ssh1 and ssh2) and without key
    I try to login with the correct username (which include the client username) but i am always getting the error:
    even when I use the password only (without key) it is not working.
     
    Adrien, Aug 21, 2017
    #3
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    I wonder why you get an error message about a key when you do not use a key. Delete the shell user, then create it again and don't add a key. Try to login with that new user by using the password.
     
    till, Aug 21, 2017
    #4
  5. Adrien

    Adrien Member

    I guess it was a putty configuration issue. I tried from an Ubuntu computer and it worked! Thanks
     
    Adrien, Aug 22, 2017
    #5

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