Shell users cannot log in

Hello,

Here are my specs:
Ubuntu 14.04.4 LTS (64 bit)
ISPConfig Version: 3.0.5.4p9

I have an issue: when I create shell users (no Jailkit, no RSA key), they get properly created in the /etc/passwd file and their home directory gets created too.

i.e. if I have a website whose root is:

Code:

/var/www/clients/client1/web4

and whose associated user name is: "prefix" and create 2-3 users, I see:

/etc/passwd

Code:

web4:x:5008:5005::/var/www/clients/client1/web4:/bin/false
prefixuser1:x:5008:5005::/var/www/clients/client1/web4/home/prefixuser1:/bin/bash
prefixuser2:x:5008:5005::/var/www/clients/client1/web4/home/prefixuser2:/bin/bash

Created homes

Code:

/var/www/clients/client1/web4/home/prefixuser1

Code:

/var/www/clients/client1/web4/home/prefixuser2

Code:

/var/www/clients/client1/web4/home/prefixuser3

However if I try and SSH them in (using prefix before their name, as listed on ISPConfig), I always get "access denied".

Searching the 'net I have read there would be some "enable logins" option to set in the website's preferences but, since the tutorial I have found is about an old ISPConfig version, I can't find such a switch in my screens.

Any idea about what could be the issue?

Best regards,
Dario Fumagalli

 

Hello,
syslog shows me FTP / mail / DNS operations but no SSH activity whatsoever. I get no log even for users I had created before installing ISPConfig and who may log on with no issue.

 

I have found out I had an Allowusers clause in /etc/ssh/sshd_config. The affected user names were not added by ISPConfig (assuming it's supposed to do that, not sure), therefore they were force rejected.

I have added them and now everything works well.

 

Ok thank you, for pointing me out to the correct log file where I found out the issue.