Hi, I have an error when updating any mail account : 6.04.2022-10:29 - DEBUG [system.inc:2399] - safe_exec cmd: sievec '/var/vmail/XXX/.ispconfig.sieve' - return code: 89 any idea about this ? it seems to be blocing any update on mail users. Thank you.
Ok, Please run the test script and post the result: https://www.howtoforge.com/community/threads/please-read-before-posting.58408/
And this debug notice does not block updates on the mail system, so if updates are blocked, then you probably have a different issue and you should post the whole debug output from server.sh script.
Here is what i get whenever updateing a mail account : sievec(root): Error: user root: Initialization failed: Initializing mail storage from environment MAIL failed: Ambiguous mail location setting, don't know what to do with it: /var/spool/mail/root (try prefixing it with mbox: or maildir sievec(root): Fatal: Invalid user settings. Refer to server log for more information. I am unable to make changes to mail accounts. Thank you.
here is the result of test script : Code: ##### SERVER ##### IP-address (as per hostname): ***.***.***.*** IP-address(es) (as per ifconfig): ***.***.***.*** [INFO] OS version is CentOS release 6.10 (Final) [INFO] uptime: 12:54:10 up 860 days, 14:26, 2 users, load average: 0.00, 0.03, 0.05 [INFO] memory: total used free shared buffers cached Mem: 5.8G 5.2G 605M 608K 640M 2.4G -/+ buffers/cache: 2.2G 3.6G Swap: 5.8G 1.9G 3.9G [INFO] ISPConfig is installed. ##### ISPCONFIG ##### ISPConfig version is 3.2.8p1 ##### VERSION CHECK ##### [INFO] php (cli) version is 7.3.25 [INFO] php-cgi (used for cgi php in default vhost!) is version 7.3.25 ##### PORT CHECK ##### [WARN] Port 8081 (ISPConfig Apps) seems NOT to be listening [WARN] Port 21 (FTP server) seems NOT to be listening [WARN] Port 22 (SSH server) seems NOT to be listening ##### MAIL SERVER CHECK ##### ##### RUNNING SERVER PROCESSES ##### [INFO] I found the following web server(s): Unknown process (httpd) (PID 3506) [INFO] I found the following mail server(s): Postfix (PID 1491) [INFO] I found the following pop3 server(s): Dovecot (PID 19011) [INFO] I found the following imap server(s): Unknown process (dovecot/imap-l) (PID 1104) [WARN] I could not determine which ftp server is running. ##### LISTENING PORTS ##### (only () Local (Address) ***.***.***.***:53 (11112/named) [localhost]:53 (11112/named) [anywhere]:25 (1491/master) [localhost]:953 (11112/named) [anywhere]:993 (1104/dovecot/imap-l) [anywhere]:10050 (27925/zabbix_agentd) [anywhere]:995 (19011/dovecot) [localhost]:10024 (5715/amavisd) [localhost]:9000 (25683/php-fpm) [localhost]:10025 (1491/master) [localhost]:10026 (5715/amavisd) [localhost]:10027 (1491/master) [anywhere]:587 (1491/master) [anywhere]:110 (19011/dovecot) [localhost]:3310 (5423/clamd) [anywhere]:2222 (1752/sshd) [localhost]:783 (31207/spamd.pid) [anywhere]:143 (1104/dovecot/imap-l) [anywhere]:465 (1491/master) *:*:*:*::*:53 (11112/named) *:*:*:*::*:953 (11112/named) *:*:*:*::*:443 (3506/httpd) *:*:*:*::*:993 (1104/dovecot/imap-l) [localhost]0050 (27925/zabbix_agentd) *:*:*:*::*:995 (19011/dovecot) *:*:*:*::*:10024 (5715/amavisd) *:*:*:*::*:10026 (5715/amavisd) *:*:*:*::*:3306 (21939/mysqld) [localhost]10 (19011/dovecot) *:*:*:*::*:2222 (1752/sshd) [localhost]43 (1104/dovecot/imap-l) *:*:*:*::*:8080 (3506/httpd) *:*:*:*::*:80 (3506/httpd) ##### IPTABLES ##### Chain INPUT (policy ACCEPT) target prot opt source destination fail2ban-SSH tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:22 ACCEPT all -- [anywhere]/0 [anywhere]/0 state RELATED,ESTABLISHED ACCEPT icmp -- [anywhere]/0 [anywhere]/0 ACCEPT all -- [anywhere]/0 [anywhere]/0 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 state NEW tcp dpt:2222 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 state NEW tcp dpt:80 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 state NEW tcp dpt:443 ACCEPT tcp -- ***.***.***.*** [anywhere]/0 state NEW tcp dpt:8080 ACCEPT tcp -- ***.***.***.*** [anywhere]/0 state NEW tcp dpt:8080 ACCEPT tcp -- ***.***.***.*** [anywhere]/0 state NEW tcp dpt:8080 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 state NEW tcp dpt:25 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 state NEW tcp dpt:465 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 state NEW tcp dpt:467 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 state NEW tcp dpt:467 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 state NEW tcp dpt:587 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 state NEW tcp dpt:110 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 state NEW tcp dpt:143 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 state NEW tcp dpt:993 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 state NEW tcp dpt:995 ACCEPT tcp -- ***.***.***.*** [anywhere]/0 state NEW tcp dpt:10050 ACCEPT tcp -- ***.***.***.*** [anywhere]/0 state NEW tcp dpt:10050 ACCEPT tcp -- ***.***.***.*** [anywhere]/0 state NEW tcp dpt:3306 ACCEPT tcp -- ***.***.***.*** [anywhere]/0 state NEW tcp dpt:3306 ACCEPT tcp -- ***.***.***.*** [anywhere]/0 state NEW tcp dpt:3306 REJECT all -- [anywhere]/0 [anywhere]/0 reject-with icmp-host-prohibited Chain FORWARD (policy ACCEPT) target prot opt source destination REJECT all -- [anywhere]/0 [anywhere]/0 reject-with icmp-host-prohibited Chain OUTPUT (policy ACCEPT) target prot opt source destination ACCEPT tcp -- [anywhere]/0 [localhost] tcp dpt:25 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:25 owner GID match 89 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:25 owner UID match 0 REJECT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:25 reject-with icmp-port-unreachable Chain fail2ban-SSH (1 references) target prot opt source destination RETURN all -- [anywhere]/0 [anywhere]/0 ##### LET'S ENCRYPT ##### Certbot is installed in /root/.local/share/letsencrypt/bin/letsencrypt
First, you use a very old OS. CentOS 6 support has been dropped in ISPConfig quite some time ago. But this does not necessarily mean that this is the cause of the issue. Which maildir path have you set under system > server config > mail in ISPConfig? And please post the .ispconfig.sieve of that account.
The path is /var/vmail/[domain]/[localpart] and the .ispconfig.sieve content is : Code: # This sieve script is generated by ISPConfig, any changes made will be overwritten. # You can create and activate a per-user sieve script (manually or via managesieve), # which will execute before this. require ["fileinto", "mailbox", "regex", "date", "relational", "vacation", "imap4flags", "envelope", "subaddress", "copy", "reject"]; I know I have to migrate it, it is the last of a multiserver setup to be centos 6.
The sieve file looks fine to me. Please take a look into the ispconfig database with e.g. phpmyadmin, table mail_user. Which maildir path is set there for this mailbox?
