SMTP Error (): Authentication Failed!

Discussion in 'Installation/Configuration' started by concept21, Feb 20, 2025.

  1. concept21

    concept21 Active Member

    Dear Experts!
    Today, when I tried to send out email as usual from within my roundcube webmail, this fatal error happened! What should I do to repair it?!? Please help! :(
    ispconfig smtp error.png

    I try the very same email draft from within Thunderbird and I can send it out! :(
    My system is Ubuntu 24.04, ISPConfig 3.2.12p1, with Nginx, Roundcube.
     
  2. concept21

    concept21 Active Member

    I find many of these in my mail.warn log; not sure whether they are related. :(
     
  3. concept21

    concept21 Active Member

  4. concept21

    concept21 Active Member

    DAMN! Rspamd is not running!!! :(:mad:
     
  5. concept21

    concept21 Active Member

    rspamd.log permission changed and denied for unknown reason!!! :(:mad:

    Still not working though after having repaired the log permission.
     
    Last edited: Feb 20, 2025
  6. concept21

    concept21 Active Member

    I did a system OS update from Ubuntu 20.04 to 22.04, and then from 22.04 to 24.04 on early January 2025.

    The last time I could send email successfully from within ISPConfig roundcube was 2024-Nov-08. So the possible culprit of this issue is the OS upgrades. Certain steps of the upgrade breaks roundcube mail sending.

    Please share your ideas to repair my roundcube. :(
     
  7. concept21

    concept21 Active Member

    I have found these log in /var/log/nginx/error.log; seem nasty.
     
  8. concept21

    concept21 Active Member

    Solved!
    Roundcube config.inc.php has changed a lot during the past several years.
    I updated my old config.inc.php to the default distribution one and it can send mails. :D:p
     

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