SMTP error Roundcube can´t send or recieve

Discussion in 'Technical' started by johanna, Aug 7, 2016.

  1. johanna

    johanna New Member

    Hi, I really need help!

    Have had issues both sending and recieving mails all week. It just say´s
    "SMTP-error (550): Kan inte lägga till mottagaradress "emailadress" (5.1.8 <emailadress>: Sender address rejected: Domain not found)." when I try to send. My internet connection is great, I have tried different email adresses, this just shows up. And when people email me, nothing happens.

    If I have understood it correctly, SMTP errors is not something directly related to roundcube webmail, but I wondered if anyone have any idea how to fix this? I have changed from Ubunto to Windows so all the advices I can find online on this issue is to use the terminal, which I now obv can´t.

    Thank you so much in advance,
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Check that the dns setup of the domain name is correct, you can e.g. use for that.

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