[SOLVED] Cannot login on roundcube - access failed

Discussion in 'Installation/Configuration' started by asdru, Nov 1, 2019.

  1. asdru

    asdru New Member

    Hi to all,
    i have trouble login on roundcube.
    ispconfig 3 installed trought installer. Debian 9, apache, php-7.0, dovecot postfix,

    Add Remote users roundcube into System > Remote users. Change password, then edited config.inc.php into
    Code:
    /var/lib/roundcube/plugins/ispconfig3_account/config/config.inc.php
    Code:
    $config['identity_limit'] = false;
    $config['remote_soap_user'] = 'roundcube';
    $config['remote_soap_pass'] = 'PASSWORD SAME AS REMOTE USER';
    $config['soap_url'] = 'https://manage.mydomain.com:8080/webmail/';
    $config['soap_validate_cert'] = false;
    
    LOG:

    roundcube/errors :
    Code:
    [01-Nov-2019 16:57:30 +0100]: <9evmh2gf> IMAP Error: Login failed for roundcube from xxx.xxx.xxx.xxx. AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcube/program/lib/Roundcube/rcube_imap.php on line 193 (POST /webmail/?_task=login&_action=login)
    
    mail.log
    Code:
    Nov  1 16:57:28 manage dovecot: auth-worker(31970): sql(roundcube,::1,<mb3YBUuWCKsAAAAAAAAAAAAAAAAAAAAB>): unknown user
    Nov  1 16:57:30 manage dovecot: imap-login: Disconnected (auth failed, 1 attempts in 2 secs): user=<roundcube>, method=PLAIN, rip=::1, lip=::1, secured, session=<mb3YBUuWCKsAAAAAAAAAAA
    AAAAAAAAAB>
    
    I have edited config.inc.php and add plugin
    Code:
    // List of active plugins (in plugins/ directory)
    // Debian: install roundcube-plugins first to have any
    $config['plugins'] = array(
    "jqueryui","ispconfig3_account", "ispconfig3_autoreply",
    "ispconfig3_autoselect", "ispconfig3_pass", "ispconfig3_spam",
    "ispconfig3_fetchmail", "ispconfig3_filter",
    "ispconfig3_forward", "ispconfig3_wblist"
    );
    
    I have notice that into roundcube database into users table aren't any users

    But i can connect with regular users like [email protected]


    Thanks in advance

    q
     

    Attached Files:

    Last edited: Nov 1, 2019
  2. asdru

    asdru New Member

    close.
    I misunderstood configuration.
    Remote user is for soap call, then cannot login to roundcube.!
    config.inc.php change soap_url var
    Code:
    $config['soap_url'] = 'https://manage.mydomain.com:8080/remote/';
     
  3. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    asdru likes this.

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