[SOLVED] Fresh Install on Debian Buster - fatal: cannot execute /usr/sbin/postconf! // SMTP Offline

Hey everyone,

Brand new here to ISPConfig having an issue, did a fresh install on Debian and most seems to be working just fine except my SMTP Server is offline and throwing errors after finishing a fresh install.

I followed this guide: https://www.howtoforge.com/perfect-server-debian-10-nginx-bind-dovecot-ispconfig-3.1/

Mail Log:
Sep 22 16:11:48 web1 postfix/postfix-script[11980]: starting the Postfix mail system
Sep 22 16:11:48 web1 postfix/master[11982]: daemon started -- version 3.4.14, configuration /etc/postfix
Sep 22 16:13:18 web1 postfix/postfix-script[12191]: fatal: cannot execute /usr/sbin/postconf!
Sep 22 16:13:19 web1 postfix/master[11982]: terminating on signal 15
Sep 22 16:15:05 web1 postfix/postqueue[12285]: warning: Mail system is down -- accessing queue directly

Mail Warn Log:
Sep 22 16:10:04 web1 postfix/postqueue[11073]: warning: Mail system is down -- accessing queue directly
Sep 22 16:13:18 web1 postfix/postfix-script[12191]: fatal: cannot execute /usr/sbin/postconf!
Sep 22 16:15:05 web1 postfix/postqueue[12285]: warning: Mail system is down -- accessing q

Mail Error Log:
Sep 22 16:13:18 web1 postfix/postfix-script[12191]: fatal: cannot execute /usr/sbin/postconf!
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Any help would be truly appreciated guys! I'm really interested in working with ISPConfig.

Thanks for the future help everyone!

 

Hey Jesse!
Thanks for your help!
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root@web1:~# ls -l /usr/sbin/postconf
-rwxr-xr-x 1 root root 187872 Jun 29 20:33 /usr/sbin/postconf
-----
root@web1:~# apt reinstall postfix
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following package was automatically installed and is no longer required:
liblockfile1
Use 'apt autoremove' to remove it.
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 0 B/1,519 kB of archives.
After this operation, 0 B of additional disk space will be used.
Preconfiguring packages ...
postconf: fatal: file /etc/postfix/master.cf: line 18: bad field count
Use of uninitialized value $destinations in scalar chomp at /tmp/postfix.config.ompH6G line 223.
Use of uninitialized value $_[1] in join or string at /usr/share/perl5/Debconf/Client/ConfModule.pm line 121.
postconf: fatal: file /etc/postfix/master.cf: line 18: bad field count
Use of uninitialized value $mynetworks in scalar chomp at /tmp/postfix.config.ompH6G line 287.
Use of uninitialized value $_[1] in join or string at /usr/share/perl5/Debconf/Client/ConfModule.pm line 121.
postconf: fatal: file /etc/postfix/master.cf: line 18: bad field count
Use of uninitialized value $protos in scalar chomp at /tmp/postfix.config.ompH6G line 389.
Use of uninitialized value $_[1] in join or string at /usr/share/perl5/Debconf/Client/ConfModule.pm line 121.
(Reading database ... 57766 files and directories currently installed.)
Preparing to unpack .../postfix_3.4.14-0+deb10u1_amd64.deb ...
postconf: fatal: file /etc/postfix/master.cf: line 18: bad field count
Use of uninitialized value $destinations in scalar chomp at /var/lib/dpkg/tmp.ci/config line 223.
Use of uninitialized value $_[1] in join or string at /usr/share/perl5/Debconf/Client/ConfModule.pm line 121.
postconf: fatal: file /etc/postfix/master.cf: line 18: bad field count
Use of uninitialized value $mynetworks in scalar chomp at /var/lib/dpkg/tmp.ci/config line 287.
Use of uninitialized value $_[1] in join or string at /usr/share/perl5/Debconf/Client/ConfModule.pm line 121.
postconf: fatal: file /etc/postfix/master.cf: line 18: bad field count
Use of uninitialized value $protos in scalar chomp at /var/lib/dpkg/tmp.ci/config line 389.
Use of uninitialized value $_[1] in join or string at /usr/share/perl5/Debconf/Client/ConfModule.pm line 121.
Unpacking postfix (3.4.14-0+deb10u1) over (3.4.14-0+deb10u1) ...
Setting up postfix (3.4.14-0+deb10u1) ...
postconf: fatal: file /etc/postfix/master.cf: line 18: bad field count
Use of uninitialized value $destinations in scalar chomp at /var/lib/dpkg/info/postfix.config line 223.
Use of uninitialized value $_[1] in join or string at /usr/share/perl5/Debconf/Client/ConfModule.pm line 121.
postconf: fatal: file /etc/postfix/master.cf: line 18: bad field count
Use of uninitialized value $mynetworks in scalar chomp at /var/lib/dpkg/info/postfix.config line 287.
Use of uninitialized value $_[1] in join or string at /usr/share/perl5/Debconf/Client/ConfModule.pm line 121.
postconf: fatal: file /etc/postfix/master.cf: line 18: bad field count
Use of uninitialized value $protos in scalar chomp at /var/lib/dpkg/info/postfix.config line 389.
Use of uninitialized value $_[1] in join or string at /usr/share/perl5/Debconf/Client/ConfModule.pm line 121.

Postfix (main.cf) configuration was not changed. If you need to make changes,
edit /etc/postfix/main.cf (and others) as needed. To view Postfix
configuration values, see postconf(1).

After modifying main.cf, be sure to run 'service postfix reload'.

postconf: fatal: file /etc/postfix/master.cf: line 18: bad field count
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I checked my master.cf and I don't see anything wrong from the guide I used.
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I went ahead and ran ispconfig_update.sh, reconfigured services; it now says SMTP Server Online but POP3 and IMAP are now Offline.

Mail Log:
Sep 22 16:55:04 web1 postfix/postqueue[1656]: warning: Mail system is down -- accessing queue directly
Sep 22 16:59:55 web1 postfix/postfix-script[2618]: warning: symlink leaves directory: /etc/postfix/./makedefs.out
Sep 22 16:59:55 web1 postfix/postfix-script[2657]: starting the Postfix mail system
Sep 22 16:59:55 web1 postfix/master[2659]: daemon started -- version 3.4.14, configuration /etc/postfix
Sep 22 17:00:04 web1 postfix/smtpd[2927]: connect from localhost[::1]
Sep 22 17:00:04 web1 postfix/smtpd[2927]: lost connection after CONNECT from localhost[::1]
Sep 22 17:00:04 web1 postfix/smtpd[2927]: disconnect from localhost[::1] commands=0/0
Sep 22 17:02:12 web1 postfix/postfix-script[3907]: stopping the Postfix mail system
Sep 22 17:02:12 web1 postfix/master[2659]: terminating on signal 15
Sep 22 17:02:12 web1 postfix/postfix-script[4065]: warning: symlink leaves directory: /etc/postfix/./makedefs.out
Sep 22 17:02:12 web1 postfix/postfix-script[4104]: starting the Postfix mail system
Sep 22 17:02:12 web1 postfix/master[4106]: daemon started -- version 3.4.14, configuration /etc/postfix
Sep 22 17:02:13 web1 amavis[4129]: starting. /usr/sbin/amavisd-new at web1.hv-servers.com amavisd-new-2.11.0 (20160426), Unicode aware, LC_ALL="C", LANG="en_US"
Sep 22 17:02:13 web1 amavis[4136]: Net::Server: Group Not Defined. Defaulting to EGID '122 122'
Sep 22 17:02:13 web1 amavis[4136]: Net::Server: User Not Defined. Defaulting to EUID '114'
Sep 22 17:02:13 web1 amavis[4136]: No $altermime, not using it
Sep 22 17:02:13 web1 amavis[4136]: No ext program for .lz4, tried: lz4c -d
Sep 22 17:02:13 web1 amavis[4136]: No ext program for .rpm, tried: rpm2cpio.pl, rpm2cpio
Sep 22 17:02:13 web1 amavis[4136]: No ext program for .rar, tried: unrar-free
Sep 22 17:02:13 web1 amavis[4136]: No ext program for .zoo, tried: zoo
Sep 22 17:02:13 web1 amavis[4136]: No ext program for .doc, tried: ripole
Sep 22 17:02:13 web1 amavis[4136]: No decoder for .F
Sep 22 17:02:13 web1 amavis[4136]: No decoder for .doc
Sep 22 17:02:13 web1 amavis[4136]: No decoder for .lz4
Sep 22 17:02:13 web1 amavis[4136]: No decoder for .zoo
Sep 22 17:02:13 web1 amavis[4136]: Using primary internal av scanner code for ClamAV-clamd
Sep 22 17:02:13 web1 amavis[4136]: Found secondary av scanner ClamAV-clamscan at /usr/bin/clamscan
Sep 22 17:05:05 web1 postfix/smtpd[4326]: warning: cannot get RSA certificate from file "/etc/postfix/smtpd.cert": disabling TLS support
Sep 22 17:05:05 web1 postfix/smtpd[4326]: warning: TLS library problem: error:02001002:system library:fopen:No such file or directory:../crypto/bio/bss_file.c:288:fopen('/etc/postfix/smtpd.cert','r'):
Sep 22 17:05:05 web1 postfix/smtpd[4326]: warning: TLS library problem: error:20074002:BIO routines:file_ctrl:system lib:../crypto/bio/bss_file.c:290:
Sep 22 17:05:05 web1 postfix/smtpd[4326]: warning: TLS library problem: error:140DC002:SSL routines:use_certificate_chain_file:system lib:../ssl/ssl_rsa.c:615:
Sep 22 17:05:05 web1 postfix/smtpd[4326]: connect from localhost[::1]
Sep 22 17:05:05 web1 postfix/smtpd[4326]: warning: SASL: Connect to private/auth failed: No such file or directory
Sep 22 17:05:05 web1 postfix/smtpd[4326]: fatal: no SASL authentication mechanisms
Sep 22 17:05:06 web1 postfix/master[4106]: warning: process /usr/lib/postfix/sbin/smtpd pid 4326 exit status 1
Sep 22 17:05:06 web1 postfix/master[4106]: warning: /usr/lib/postfix/sbin/smtpd: bad command startup -- throttling
Sep 22 17:05:32 web1 postfix/postfix-script[4346]: refreshing the Postfix mail system
Sep 22 17:05:32 web1 postfix/master[4106]: reload -- version 3.4.14, configuration /etc/postfix

Mail Warn Log:
Sep 22 16:59:55 web1 postfix/postfix-script[2618]: warning: symlink leaves directory: /etc/postfix/./makedefs.out
Sep 22 17:02:12 web1 postfix/postfix-script[4065]: warning: symlink leaves directory: /etc/postfix/./makedefs.out
Sep 22 17:05:05 web1 postfix/smtpd[4326]: warning: cannot get RSA certificate from file "/etc/postfix/smtpd.cert": disabling TLS support
Sep 22 17:05:05 web1 postfix/smtpd[4326]: warning: TLS library problem: error:02001002:system library:fopen:No such file or directory:../crypto/bio/bss_file.c:288:fopen('/etc/postfix/smtpd.cert','r'):
Sep 22 17:05:05 web1 postfix/smtpd[4326]: warning: TLS library problem: error:20074002:BIO routines:file_ctrl:system lib:../crypto/bio/bss_file.c:290:
Sep 22 17:05:05 web1 postfix/smtpd[4326]: warning: TLS library problem: error:140DC002:SSL routines:use_certificate_chain_file:system lib:../ssl/ssl_rsa.c:615:
Sep 22 17:05:05 web1 postfix/smtpd[4326]: warning: SASL: Connect to private/auth failed: No such file or directory
Sep 22 17:05:05 web1 postfix/smtpd[4326]: fatal: no SASL authentication mechanisms
Sep 22 17:05:06 web1 postfix/master[4106]: warning: process /usr/lib/postfix/sbin/smtpd pid 4326 exit status 1
Sep 22 17:05:06 web1 postfix/master[4106]: warning: /usr/lib/postfix/sbin/smtpd: bad command startup -- throttling

Mail Error Log:
Sep 22 17:05:05 web1 postfix/smtpd[4326]: fatal: no SASL authentication mechanisms

 

Code:

root@web1:~# nano /etc/postfix/master.cf
  GNU nano 3.2                                                                                               /etc/postfix/master.cf
#
# Postfix master process configuration file.  For details on the format
# of the file, see the master(5) manual page (command: "man 5 master" or
# on-line: http://www.postfix.org/master.5.html).
#
# Do not forget to execute "postfix reload" after editing this file.
#
# ==========================================================================
# service type  private unpriv  chroot  wakeup  maxproc command + args
#               (yes)   (yes)   (no)    (never) (100)
# ==========================================================================
smtp      inet  n       -       y       -       -       smtpd
#smtp      inet  n       -       y       -       1       postscreen
#smtpd     pass  -       -       y       -       -       smtpd
#dnsblog   unix  -       -       y       -       0       dnsblog
#tlsproxy  unix  -       -       y       -       0       tlsproxy
submission inet n       -       y       -       -       smtpd
-o syslog_name=postfix/submission
-o smtpd_tls_security_level=encrypt
-o smtpd_sasl_auth_enable=yes
-o smtpd_client_restrictions=permit_sasl_authenticated,reject
#  -o smtpd_tls_auth_only=yes
#  -o smtpd_reject_unlisted_recipient=no
#  -o smtpd_client_restrictions=$mua_client_restrictions
#  -o smtpd_helo_restrictions=$mua_helo_restrictions
#  -o smtpd_sender_restrictions=$mua_sender_restrictions
#  -o smtpd_recipient_restrictions=
#  -o smtpd_relay_restrictions=permit_sasl_authenticated,reject
#  -o milter_macro_daemon_name=ORIGINATING
smtps     inet  n       -       y       -       -       smtpd
-o syslog_name=postfix/smtps
-o smtpd_tls_wrappermode=yes
-o smtpd_sasl_auth_enable=yes
-o smtpd_client_restrictions=permit_sasl_authenticated,reject
#  -o smtpd_reject_unlisted_recipient=no
#  -o smtpd_client_restrictions=$mua_client_restrictions
#  -o smtpd_helo_restrictions=$mua_helo_restrictions
#  -o smtpd_sender_restrictions=$mua_sender_restrictions
#  -o smtpd_recipient_restrictions=
#  -o smtpd_relay_restrictions=permit_sasl_authenticated,reject
#  -o milter_macro_daemon_name=ORIGINATING

18th line would be if I'm not mistaken "-o syslog_name=postfix/submission" and checks out from the guide I used that's what is suppose to be and also the rest of /etc/postfix/master.cf or did I completely foul up somewhere?

Thanks for your continued help Jesse!

 

looking at that the lines starting with -o all need to be indented by two spaces:

Code:

submission inet n       -       y       -       -       smtpd
  -o syslog_name=postfix/submission
  -o smtpd_tls_security_level=encrypt
  -o smtpd_sasl_auth_enable=yes
  -o smtpd_client_restrictions=permit_sasl_authenticated,reject
#  -o smtpd_tls_auth_only=yes
#  -o smtpd_reject_unlisted_recipient=no
#  -o smtpd_client_restrictions=$mua_client_restrictions
#  -o smtpd_helo_restrictions=$mua_helo_restrictions
#  -o smtpd_sender_restrictions=$mua_sender_restrictions
#  -o smtpd_recipient_restrictions=
#  -o smtpd_relay_restrictions=permit_sasl_authenticated,reject
#  -o milter_macro_daemon_name=ORIGINATING
smtps     inet  n       -       y       -       -       smtpd
  -o syslog_name=postfix/smtps
  -o smtpd_tls_wrappermode=yes
  -o smtpd_sasl_auth_enable=yes
  -o smtpd_client_restrictions=permit_sasl_authenticated,reject

 

Wow, I'm a goof!
Thanks for your help again Jesse!

Edit: Oh and nhybgtvfr too thanks man!