[SOLVED]I can't access ispconfig panel nor my websites

Hi!
I've got ispconfig 3 on my debian jessie server.
After performing an apt-get update apt-get upgrade on my server, i can't access to ispconfig panel and i can't acces my 2 websites.
When i try serverip:8080/ >>>ERR_CONNECTION_REFUSED the same for https://mywebsite.com/
When i try to do this : https://www.howtoforge.com/community/threads/please-read-before-posting.58408/
When entering this :
cat htf_report.txt | more

It says : no files or folder of this type.

Can someone help me please?

 

Is the web server running on Your host? Read the logs to see what is wrong in the setup.

 

Yes it is. One of my personnal computer in my cellar.
Where i can find the logs you speak? (sorry i'm a little noob)

 

In Debian log files are in /var/log. Check with

Code:

ls -lht /var/log | head

which are the latest logs and examine those files.
As an aside, since the htf-common-issues.php did not work, check also network is up. For example try command

Code:

ping -c 3 8.8.8.8

If the ping command gets packets transmitted, try again the https://www.howtoforge.com/communit...nfig-panel-nor-my-websites.77891/#post-368457 and make sure You copy and paste the complete command all in one line.

 

total 19M
-rw-r----- 1 root adm 924K nov. 29 11:53 auth.log
-rw-r----- 1 root adm 155K nov. 29 11:53 syslog
-rw-r----- 1 root adm 286K nov. 29 11:50 mail.info
-rw-r--r-- 1 root adm 286K nov. 29 11:50 mail.log
-rw-r--r-- 1 root adm 277K nov. 29 11:50 messages
-rw-r----- 1 root adm 220K nov. 29 11:42 daemon.log
-rw-rw-r-- 1 root utmp 1,4M nov. 29 11:35 lastlog
-rw-rw-r-- 1 root utmp 13K nov. 29 11:35 wtmp
-rw-r----- 1 root adm 18K nov. 29 11:23 fail2ban.log

The ping works.
-rw-r----- 1 root adm 925K nov. 29 11:56 auth.log
-rw-r----- 1 root adm 157K nov. 29 11:56 syslog
-rw-r----- 1 root adm 287K nov. 29 11:55 mail.info
-rw-r--r-- 1 root adm 287K nov. 29 11:55 mail.log
-rw-r--r-- 1 root adm 277K nov. 29 11:55 messages
-rw-r----- 1 root adm 220K nov. 29 11:42 daemon.log
-rw-rw-r-- 1 root utmp 1,4M nov. 29 11:35 lastlog
-rw-rw-r-- 1 root utmp 13K nov. 29 11:35 wtmp
-rw-r----- 1 root adm 18K nov. 29 11:23 fail2ban.log

 

How have you checked your web server is running? I suspect it is not running.

 

service apache2 restart
reboot now
...
How to start it???

 

That restarts Apache2, but does not guarantee it starts or stays running. Check with

Code:

service apache2 status

Also useful command is

Code:

apachectl -S

 

Thanks for taking the time to helps me.

Here is the results of an apache2 status :

â apache2.service - LSB: Apache2 web server
Loaded: loaded (/etc/init.d/apache2)
Drop-In: /lib/systemd/system/apache2.service.d
ââforking.conf
Active: inactive (dead) since mar. 2017-11-28 19:42:32 CET; 22h ago
Process: 1354 ExecStop=/etc/init.d/apache2 stop (code=exited, status=0/SUCCESS)
Process: 595 ExecStart=/etc/init.d/apache2 start (code=exited, status=0/SUCCESS)

nov. 28 19:42:24 jenny apache2[595]: Starting web server: apache2AH00548: N...73
nov. 28 19:42:26 jenny apache2[595]: Action 'start' failed.
nov. 28 19:42:26 jenny apache2[595]: The Apache error log may have more inf...n.
nov. 28 19:42:26 jenny apache2[595]: .
nov. 28 19:42:26 jenny systemd[1]: Started LSB: Apache2 web server.
nov. 28 19:42:32 jenny apache2[1354]: Stopping web server: apache2.
Hint: Some lines were ellipsized, use -l to show in full.

And after restart apache2 :

â apache2.service - LSB: Apache2 web server
Loaded: loaded (/etc/init.d/apache2)
Drop-In: /lib/systemd/system/apache2.service.d
ââforking.conf
Active: active (running) since mer. 2017-11-29 18:23:56 CET; 3s ago
Process: 20194 ExecStop=/etc/init.d/apache2 stop (code=exited, status=0/SUCCESS)
Process: 20221 ExecStart=/etc/init.d/apache2 start (code=exited, status=0/SUCCESS)
CGroup: /system.slice/apache2.service
ââ20240 PassengerHelperAgent
ââ20247 PassengerLoggingAgent
ââ20256 PassengerWatchdog (cleaning up...)

nov. 29 18:23:56 jenny apache2[20221]: Starting web server: apache2AH00548:...73
nov. 29 18:23:56 jenny apache2[20221]: Action 'start' failed.
nov. 29 18:23:56 jenny apache2[20221]: The Apache error log may have more i...n.
nov. 29 18:23:56 jenny apache2[20221]: .
nov. 29 18:23:56 jenny systemd[1]: Started LSB: Apache2 web server.
Hint: Some lines were ellipsized, use -l to show in full.

 

The web server is indeed not running. To see why it stops read the Apache logs, find the interesting files like this:

Code:

ls -lth /var/log/apache2/ | head

 

error. log : AH00016: Configuration Failed
I think it's something to do with ssl.
All my websites are ssl and normally ispconfig do the job automatically when you tick SSL / Let's encrypt in the website manager.
I don't know what's wrong.

 

This post shows how to find why Apache fails:
https://www.randomhacks.co.uk/apache-2-4-failed-to-start-ah00016-configuration-failed/

 

Yes i've already seen this page when searching on google and i tried what the guy says but i've failed.

I don't understand where he found an error with this part of the log :
[pid 6068] munmap(0x7f45c6c38000, 4096) = 0
[pid 6068] open("/etc/ssl/private/a_website_ssl.key", O_RDONLY) = 45
[pid 6068] fstat(45, {st_mode=S_IFREG|0644, st_size=1704, ...}) = 0
[pid 6068] mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7f45c6c38000
[pid 6068] read(45, "-----BEGIN PRIVATE KEY-----\nMIIE"..., 4096) = 1704
[pid 6068] close(45)

If i run this : strace -f apache2ctl start
Is there an option in Putty to find text inside the windows(like ctrl-f for chrome) ???Because the result of this command gave lots of results.

 

Redirect the command output to a file like this:

Code:

 strace -f apache2ctl start > /tmp/testing.txt

Then use less (maybe install it with apt-get install less) to read the file.

Code:

less /tmp/testing.txt

Use key h while running less to see commands. For example / searches forward for pattern.

Also:
https://ryanstutorials.net/linuxtutorial/
Or find more Linux quides with Internet search engines.
Or purchase a book: http://sobell.com/UB4/index.html

 

Ok i've done it and found which website is causing the problem (by log all in putty and save as a txt file).
so here is the problem :
[pid 8188] open("/var/www/clients/client0/web6/ssl/website.tk.key", O_RDONLY) = 27
[pid 8188] fstat(27, {st_mode=S_IFREG|0644, st_size=1675, ...}) = 0
[pid 8188] mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7efed2afd000
[pid 8188] read(27, "-----BEGIN RSA PRIVATE KEY-----\n"..., 4096) = 1675
[pid 8188] close(27) = 0
[pid 8188] munmap(0x7efed2afd000, 4096) = 0
[pid 8188] open("/etc/localtime", O_RDONLY|O_CLOEXEC) = 27
[pid 8188] fstat(27, {st_mode=S_IFREG|0644, st_size=2945, ...}) = 0
[pid 8188] fstat(27, {st_mode=S_IFREG|0644, st_size=2945, ...}) = 0
[pid 8188] mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7efed2afd000
[pid 8188] read(27, "TZif2\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\f\0\0\0\f\0\0\0\0"..., 4096) = 2945
[pid 8188] lseek(27, -1863, SEEK_CUR) = 1082
[pid 8188] read(27, "TZif2\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\r\0\0\0\r\0\0\0\0"..., 4096) = 1863
[pid 8188] close(27) = 0
[pid 8188] munmap(0x7efed2afd000, 4096) = 0
[pid 8188] write(13, "[Thu Nov 30 12:17:46.329514 2017"..., 246) = 246
[pid 8188] write(2, "AH00016: Configuration Failed\n", 30) = 30

But when i try to do : a2dissite website.tk.conf or a2dissite website.conf or a2dissite web6.conf
All the times i've got this error:
ERROR: Site website.tk does not exist...

 

And it works. The ispconfig panel is back and all my websites too.
http://website.tk redirect to the apache debian homepage which is good
but
https://website.tk redirect to another website in my server(after that chrome advice to me that recup-photos.tk isn't a secure website)

The website website.tk was created recently for testing purpose only( ive seen a good tutorial of html+css and want to create my own website from scratch (must be better than the traditionnal wordpress+template or bootstrap+template)

What do you think happened???

 

Ok great and thanks for all the answers you made a pretty good job on this forum! For free!!!

Now ive launched a "clamscan" because when i do apt-get update it works but it says : can't access hvvm download so maybe i've been haked???!!