Hi everyone Even today I updated my private VPS with ISPconfig 3.1.13 (I updated just the system, not ISPconfig) I worked a little bit on it and tonight when I opening the normal dashboard I saw the ERROR 500 Well, the website on this VPS works well but I can't to see the ISPconfig dashboard. I started to investigate and I saw this code: Code: [Wed Mar 06 23:05:53.693315 2019] [fcgid:warn] [pid 5820] [client XXX.XXX.XXX.XXX:3652] mod_fcgid: stderr: PHP Fatal error: Uncaught Error: Call to undefined function mb_detect_encoding() in /usr/local/ispconfig/interface/lib/classes/db_mysql.inc.php:479 [Wed Mar 06 23:05:53.693348 2019] [fcgid:warn] [pid 5820] [client XXX.XXX.XXX.XXX:3652] mod_fcgid: stderr: Stack trace: [Wed Mar 06 23:05:53.693352 2019] [fcgid:warn] [pid 5820] [client XXX.XXX.XXX.XXX:3652] mod_fcgid: stderr: #0 /usr/local/ispconfig/interface/lib/classes/db_mysql.inc.php(155): db->escape('interface') [Wed Mar 06 23:05:53.693367 2019] [fcgid:warn] [pid 5820] [client XXX.XXX.XXX.XXX:3652] mod_fcgid: stderr: #1 /usr/local/ispconfig/interface/lib/classes/db_mysql.inc.php(259): db->_build_query_string('SELECT `value` ...', 'interface', 'session_timeout') [Wed Mar 06 23:05:53.693370 2019] [fcgid:warn] [pid 5820] [client XXX.XXX.XXX.XXX:3652] mod_fcgid: stderr: #2 /usr/local/ispconfig/interface/lib/classes/db_mysql.inc.php(298): db->_query('SELECT `value` ...', 'interface', 'session_timeout') [Wed Mar 06 23:05:53.693373 2019] [fcgid:warn] [pid 5820] [client XXX.XXX.XXX.XXX:3652] mod_fcgid: stderr: #3 /usr/local/ispconfig/interface/lib/classes/db_mysql.inc.php(317): db->query('SELECT `value` ...', 'interface', 'session_timeout') [Wed Mar 06 23:05:53.693376 2019] [fcgid:warn] [pid 5820] [client XXX.XXX.XXX.XXX:3652] mod_fcgid: stderr: #4 /usr/local/ispconfig/interface/lib/app.inc.php(165): db->queryOneRecord('SELECT `value` ...', 'interface', 'session_timeout') [Wed Mar 06 23:05:53.693380 2019] [fcgid:warn] [pid 5820] [client XXX.XXX.XXX.XXX:3652] mod_fcgid: stderr: #5 /usr/local/ispconfig/interface/lib/app.inc.php(72): app->conf('interface', 'session_timeout') [Wed Mar 06 23:05:53.693383 2019] [fcgid:warn] [pid 5820] [client XXX.XXX.XXX.XXX:3652] mod_fcgid: stderr: #6 /usr/local/ispconfig/interface/lib/app.inc.php(340): app->__construct() [Wed Mar 06 23:05:53.693386 2019] [fcgid:warn] [pid 5820] [client XXX.XXX.XXX.XXX:3652] mod_fcgid: stderr: #7 /usr/local/ispconfig/interface/web/index.php(32): require_once('/usr/ in /usr/local/ispconfig/interface/lib/classes/db_mysql.inc.php on line 479 My PHP version it's PHP 7.2.15 Code: root@vps1:/var/tmp# php -v PHP 7.2.15-1+0~20190209065123.16+stretch~1.gbp3ad8c0 (cli) (built: Feb 9 2019 06:51:24) ( NTS ) Copyright (c) 1997-2018 The PHP Group Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies with Zend OPcache v7.2.15-1+0~20190209065123.16+stretch~1.gbp3ad8c0, Copyright (c) 1999-2018, by Zend Technologies This's my htf_report.txt Code: ##### SERVER ##### IP-address (as per hostname): ***.***.***.*** [WARN] could not determine server's ip address by ifconfig [INFO] ISPConfig is installed. ##### ISPCONFIG ##### ISPConfig version is 3.1.13 ##### VERSION CHECK ##### [INFO] php (cli) version is 7.2.15-1+0~20190209065123.16+stretch~1.gbp3ad8c0 ##### PORT CHECK ##### [WARN] Port 143 (IMAP server) seems NOT to be listening [WARN] Port 993 (IMAP server SSL) seems NOT to be listening [WARN] Port 110 (POP3 server) seems NOT to be listening [WARN] Port 995 (POP3 server SSL) seems NOT to be listening [WARN] Port 25 (SMTP server) seems NOT to be listening [WARN] Port 465 (SMTP server SSL) seems NOT to be listening [WARN] Port 22 (SSH server) seems NOT to be listening [WARN] Port 25 (SMTP server) seems NOT to be listening ##### MAIL SERVER CHECK ##### [WARN] I found no "smtp" entry in your postfix master.cf [WARN] I found no "submission" entry in your postfix master.cf [INFO] this is not critical, but if you want to offer port 587 for smtp connections you have to enable this. [WARN] I found no "smtps" entry in your postfix master.cf [INFO] this is not critical, but if you want to offer SSL for smtp (not TLS) connections you have to enable this. ##### RUNNING SERVER PROCESSES ##### [INFO] I found the following web server(s): Apache 2 (PID 5779) [WARN] I could not determine which mail server is running. [WARN] I could not determine which pop3 server is running. [WARN] I could not determine which imap server is running. [INFO] I found the following ftp server(s): PureFTP (PID 3146) ##### LISTENING PORTS ##### (only () Local (Address) [anywhere]:6379 (2809/redis-server) [anywhere]:41323 (1595/rpc.statd) [anywhere]:111 (1567/rpcbind) [anywhere]:21 (3146/pure-ftpd) [anywhere]:2269 (3210/sshd) *:*:*:*::*:3306 (2742/mysqld) *:*:*:*::*:6379 (2809/redis-server) *:*:*:*::*:40335 (1595/rpc.statd) [localhost]11 (1567/rpcbind) *:*:*:*::*:80 (5779/apache2) *:*:*:*::*:8080 (5779/apache2) *:*:*:*::*:8081 (5779/apache2) *:*:*:*::*:21 (3146/pure-ftpd) *:*:*:*::*:443 (5779/apache2) *:*:*:*::*:2269 (3210/sshd) ##### IPTABLES ##### Chain INPUT (policy ACCEPT) target prot opt source destination f2b-pure-ftpd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 21 f2b-sshd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 2269 Chain FORWARD (policy ACCEPT) target prot opt source destination Chain OUTPUT (policy ACCEPT) target prot opt source destination Chain f2b-pure-ftpd (1 references) target prot opt source destination RETURN all -- [anywhere]/0 [anywhere]/0 Chain f2b-sshd (1 references) target prot opt source destination RETURN all -- [anywhere]/0 [anywhere]/0 and then I found a few links to edit the file /etc/apache2/mods-available/fcgid.conf and I changed my file in this way but anything is changed PHP: <IfModule mod_fcgid.c> FcgidConnectTimeout 20 MaxRequestLen 15728640 <IfModule mod_mime.c> AddHandler fcgid-script .fcgi </IfModule></IfModule> This's my modules alredy enabled in Apache2 Code: Loaded Modules: core_module (static) so_module (static) watchdog_module (static) http_module (static) log_config_module (static) logio_module (static) version_module (static) unixd_module (static) access_compat_module (shared) actions_module (shared) alias_module (shared) auth_basic_module (shared) authn_core_module (shared) authn_file_module (shared) authz_core_module (shared) authz_host_module (shared) authz_user_module (shared) autoindex_module (shared) cgi_module (shared) deflate_module (shared) dir_module (shared) env_module (shared) fcgid_module (shared) filter_module (shared) headers_module (shared) http2_module (shared) include_module (shared) mime_module (shared) mpm_prefork_module (shared) negotiation_module (shared) pagespeed_module (shared) passenger_module (shared) php7_module (shared) proxy_module (shared) proxy_fcgi_module (shared) python_module (shared) reqtimeout_module (shared) rewrite_module (shared) setenvif_module (shared) socache_shmcb_module (shared) ssl_module (shared) status_module (shared) suexec_module (shared) Any ideas?? Thank you so much in advance! Kind regards Davide
Hi @Jesse Norell but php7.2-mbstring it's already installed Code: # apt install php7.2-mbstring Reading package lists... Done Building dependency tree Reading state information... Done php7.2-mbstring is already the newest version (7.2.15-1+0~20190209065123.16+stretch~1.gbp3ad8c0). 0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded.
function mb_detect_encoding() is defined in mbstring.so, if you have it installed, perhaps it's not loaded? I'm guessing you have ubuntu 18, as that's the only OS version where 7.2 is supported, but as your php version string includes "stretch", I'll ask - what OS are you running? I don't have a ubuntu server setup, but in debian 9 with sury repos, the mbstring extension would be loaded by /etc/php/7.2/{mode}/conf.d/20-mbstring.ini, you might check those files (one for each mode) and ensure the "extension=mbstring.so" line is not commented out. Maybe restart your php daemon if you haven't lately.
@Jesse Norell I have Debian 9 look Code: p# lsb_release -a No LSB modules are available. Distributor ID: Debian Description: Debian GNU/Linux 9.8 (stretch) Release: 9.8 Codename: stretch and I've the file 20-mbstring.ini in all directory I show you Code: root@vps1:/etc/php/7.2# cat cgi/conf.d/20-mbstring.ini ; configuration for php mbstring module ; priority=20 extension=mbstring.so root@vps1:/etc/php/7.2# cat cli/conf.d/20-mbstring.ini ; configuration for php mbstring module ; priority=20 extension=mbstring.so root@vps1:/etc/php/7.2# cat fpm/conf.d/20-mbstring.ini ; configuration for php mbstring module ; priority=20 extension=mbstring.so root@vps1:/etc/php/7.2# cat mods-available/mbstring.ini ; configuration for php mbstring module ; priority=20 extension=mbstring.so
I have a question...by default ISPconfig which version of PHP it uses? I don't know if this information is important Code: # update-alternatives --config php There are 3 choices for the alternative php (providing /usr/bin/php). Selection Path Priority Status ------------------------------------------------------------ 0 /usr/bin/php7.3 73 auto mode 1 /usr/bin/php7.0 70 manual mode * 2 /usr/bin/php7.2 72 manual mode 3 /usr/bin/php7.3 73 manual mode
I can't BELIVE. Yesterday I closed the office too late and ISPconfig didn't work but now I'm in the office and ISPconfig working. How's possible I didn't change anything, the last night I restarted the server 3/4 times but nothing happened and then I didn't change the PHP Version Code: # date Thu Mar 7 10:11:11 GMT 2019 root@vps1:/var/log/apache2# php -v PHP 7.2.15-1+0~20190209065123.16+stretch~1.gbp3ad8c0 (cli) (built: Feb 9 2019 06:51:24) ( NTS ) Copyright (c) 1997-2018 The PHP Group Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies with Zend OPcache v7.2.15-1+0~20190209065123.16+stretch~1.gbp3ad8c0, Copyright (c) 1999-2018, by Zend Technologies Any ideas? I would like to understand why it's happened.
I would like changing the thread's title in [SOLVED] does ISPconfig auto-fixed the issue? hahahahah not make sense
For threads that you have started yourself you can click on the topic and edit it to your liking. There is "Thread tools" button where you can choose "Edit title"
One thought on this issue when 7.2 mbstring was installed but clearly not available in the ISPConfig vhost, I would guess that you had 7.2 as the default for cli php, but were using a different version for the web. You should install mbstring (and in general all other modules you use) for all php versions, and use 7.0 as the default version as @florian030 said. My guess as to why it started working is that you installed mbstring for 7.0 as instructed, and that was the php version your vhost is using.
