My setup is multiserver latest ISPconfig, debian 8. htf-common-issues.php --> nothing wrong on problematic ISP running manually server.sh --> nothing wrong on problematic ISP main.com --> panel [VPS1] domain2.com --> [VPS2 - client2] with ISPconf connected and managed from main.com domain3.com--> [VPS3 - client3] with ISPconf connected and managed from main.comI got about 20 VPS servers running in KVM multiserver ISPconfig, one client = one VPS -- everything works like a charm... but few days ago I noticed strange behaviour... propably the problem comes because I changed the client login for ISPconfig user pinned to VPS server and when I add from main.com ISP PANEL new website, mysql, domains, mail etc. everything is OK and appears on dedicated VPS but two things are missing: 1) when I setup backup website only MYSQL is backuped and web backup is missing... its clean install without any modifications so chmod/chown is OK. I tried to change root and zip user. 2) when I setup cron job for website it is shown in main.com panel as pinned to domain2.com [VPS2] but it is not triggered on that server, its missing in /etc/cron.d so most of settings made for domain/website in IPS panel appears on serwer domain2.com except cron and web backup This problem affects my 4 servers and I double-checked server config, cron settings so they are the same as on servers where web backup is OK and cron for web is OK. There is 30% free space... I think that in 3 servers it can be connected with user login change - because it is only thing that was changed... On one server nothing changed. Any thoughts how to fix it?
source of the problem is changing user login. After creating server I made for example somelogin01 and connect this user with server via limit settings after several months I change somelogin01 to differentlogin12 Now I;ve read a lot about the problem but dont know how to fix it correctly without removing user and recreating it again with all websites on that server. I run: #grpck 'www-data' is a member of the 'client13' group in /etc/group but not in /etc/gshadow can I fix it manually without breaking ISPconfig setup? It is huge problem for me because I cannot setup cron jobs for large websites and also cannot make automatic backup using ISPconfig tool.
SOLUTION: on multiserver setup check dbispconfig on main and slave and You will see that WEB_DOMAIN table on main server has all records for server / user and slave does not or records differ from main. CREATE BACKUP before... on slave and master. In my case I had to export records dbispconfig/WEB_DOMAIN for that client from MAIN server (on my setup client = one dedicated VPS)... You can sort them via sys_groupid delete broken records on SLAVE and import records. You will see that all broken cronjobs or missing backup will work correctly.
