Hi all Today the phone started ringing, and then again and again. I have no clue why, but some of my users can't access my websites. They report that the browser just keeps loading forever. I've made one them do a ping, to check DNS, and nothing wrong there. So far I've restarted apache and clamav, but still facing problems. Some users have no problems at all, and i don't either. The apache log doesn't show anything unusual. Thanks in advance!
Maybe got banned verify iptables. Sometimes I have the same problem, from my isp(home) e see all my sites but from other isp dont resolve any domain.
Okay.. Can you be more specific? What should i try? It's lots of users.. I've been in contact with one of them, and he had no problem reaching a FTP account.
Cant help you, maybe change mydns to powerdns! i dont realy know maybe a problem in your resolv.conf (ip inside is blacklist)
I use an external DNS server, but it isn't the DNS, as one of the users has already tried to make a ping and got the right IP
Ask a customer to do a traceroute to your webserver IP. *nix: traceroute ip.add.re.ss or domain Windows: Start/Run, type cmd and than type: tracert ip.add.re.ss or domain Try to visit the sites from different ISP's, it could be a routing problem.
Can you switch off your firewall and fail2ban for testing purposes? Do the problems still exist then?
It's all domains on my server, and any other server at Hetzner I've found out, which the specific users can't access. So it doesn't look like my problem, but Hetzner hasn't confirmed it yet. To domains (different servers): http://spilcomputer.dk (mine) and http://arwo.dk (other server at Hetzner). Two domains which work? http://google.dk and http://facebook.com ;-)
I asked one that not work with your users. And One that work, are you facebook.com owner ? Anyway dns is ok. Maybe you shoud ask to your clients the current dns(ADSL) e try from there. Maybe just a failtoban or some website config is those domains.