spam filter or amavis

Discussion in 'ISPConfig 3 Priority Support' started by xanela, Jan 13, 2023.

  1. xanela

    xanela Member

    hello colleagues
    I'm having a problem, a user receives an email with an attachment, and the email is deleted, the same email is sent to another user of the same domain with the same attachment and he does receive it.
    I checked and they both have the same spam filter.
    what could be happening?
    or how can I allow said attachments to be received within the same domain? My installation is on Debian
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Check the mail.log of the server to see what happens with this email. And it might be that the email gets removed by spam filter software on the user's desktop or by its mail program, so this can be completely unrelated to your server.
     

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