hi guys I've tried all hosted domain and all created account (from email to client and resellers) but I can't login into statistics. please help. thanks
Statistics where generated nightly, so you can login with a new username first after the statistics have been generated again. You can login to the statistics with the username and password of the website administrator or any other mailuser of this website, not with controlpanel users like admin, clients or reseller users!
thats exactly what I enter but I dont know why none of the users are accepted, I've even changed the theme or anything that could pop in my mind. I've changed the password to 2 character but no luck again. thanks
Can you see that statistics are generated in the stats folder? Are there files in that folder? Is there also a .htaccess file?
there is .htaccess file and log folder there is two file inside log folder (1 > .no_delete 2> error.log) so I think there is a problem with logging, here is the error.log content: Code: [Wed Sep 14 20:47:05 2005] [error] [client 219.94.82.141] File does not exist: /home/www/web11/web/favicon.ico [Wed Sep 14 20:47:08 2005] [error] [client 219.94.82.141] File does not exist: /home/www/web11/web/favicon.ico [Wed Sep 14 20:47:14 2005] [error] [client 219.94.82.141] File does not exist: /home/www/web11/web/favicon.ico [Wed Sep 14 20:55:12 2005] [error] [client 219.94.82.141] File does not exist: /home/www/web11/web/favicon.ico [Wed Sep 14 20:58:06 2005] [error] [client 219.94.82.141] File does not exist: /home/www/web11/web/favicon.ico [Wed Sep 14 20:58:14 2005] [error] [client 219.94.82.141] File does not exist: /home/www/web11/web/favicon.ico [Wed Sep 14 21:15:46 2005] [error] [client 219.94.82.141] File does not exist: /home/www/web11/web/favicon.ico [Thu Sep 15 00:02:00 2005] [error] [client 24.1.151.53] File does not exist: /home/www/web11/web/favicon.ico [Thu Sep 15 00:11:49 2005] [error] [client 24.1.151.53] File does not exist: /home/www/web11/web/favicon.ico [Thu Sep 15 00:14:30 2005] [error] [client 64.233.172.18] File does not exist: /home/www/web11/web/favicon.ico [Thu Sep 15 00:14:30 2005] [error] [client 64.233.172.18] File does not exist: /home/www/web11/web/favicon.ico [Thu Sep 15 00:43:04 2005] [error] [client 145.253.95.103] File does not exist: /home/www/web11/web/favicon.ico [Thu Sep 15 00:43:21 2005] [error] [client 145.253.95.103] File does not exist: /home/www/web11/web/favicon.ico [Thu Sep 15 00:49:11 2005] [error] [client 219.95.88.161] File does not exist: /home/www/web11/web/ispconfig [Thu Sep 15 00:57:34 2005] [error] [client 219.95.88.161] File does not exist: /home/www/web11/web/stat [Thu Sep 15 00:57:46 2005] [error] [client 219.95.88.161] File does not exist: /home/www/web11/web/stat [Thu Sep 15 00:58:05 2005] [error] [client 219.95.88.161] user admin not found: /stats [Thu Sep 15 01:00:33 2005] [error] [client 219.95.88.161] user admin not found: /stats [Thu Sep 15 01:00:49 2005] [error] [client 219.95.88.161] user persiasys not found: /stats [Thu Sep 15 01:01:34 2005] [error] [client 219.95.88.161] user persiasys not found: /stats [Thu Sep 15 01:11:45 2005] [error] [client 211.24.149.46] script not found or unable to stat: /usr/local/awstats/wwwroot [Thu Sep 15 01:13:49 2005] [error] [client 211.24.149.46] user web7_thd not found: /stats [Thu Sep 15 01:14:10 2005] [error] [client 211.24.149.46] user web7_thd not found: /stats [Thu Sep 15 01:14:17 2005] [error] [client 211.24.149.46] user web7_thd not found: /stats [Thu Sep 15 01:14:32 2005] [error] [client 211.24.149.46] user persiasys not found: /stats [Thu Sep 15 01:14:36 2005] [error] [client 211.24.149.46] user admin not found: /stats [Thu Sep 15 01:15:46 2005] [error] [client 211.24.149.46] Directory index forbidden by rule: /home/www/web11/web/stats/ [Thu Sep 15 01:15:48 2005] [error] [client 211.24.149.46] Directory index forbidden by rule: /home/www/web11/web/stats/ [Thu Sep 15 01:15:49 2005] [error] [client 211.24.149.46] Directory index forbidden by rule: /home/www/web11/web/stats/ [Thu Sep 15 01:15:51 2005] [error] [client 211.24.149.46] Directory index forbidden by rule: /home/www/web11/web/stats/ [Thu Sep 15 01:15:52 2005] [error] [client 211.24.149.46] Directory index forbidden by rule: /home/www/web11/web/stats/ [Thu Sep 15 01:23:48 2005] [error] [client 211.24.149.46] Directory index forbidden by rule: /home/www/web11/web/stats/ [Thu Sep 15 01:23:51 2005] [error] [client 211.24.149.46] Directory index forbidden by rule: /home/www/web11/web/stats/ [Thu Sep 15 01:23:56 2005] [error] [client 211.24.149.46] Directory index forbidden by rule: /home/www/web11/web/stats/ [Thu Sep 15 01:24:28 2005] [error] [client 211.24.149.46] Directory index forbidden by rule: /home/www/web11/web/stats/ [Thu Sep 15 01:24:30 2005] [error] [client 211.24.149.46] Directory index forbidden by rule: /home/www/web11/web/stats/ [Thu Sep 15 01:24:31 2005] [error] [client 211.24.149.46] Directory index forbidden by rule: /home/www/web11/web/stats/ [Thu Sep 15 02:56:39 2005] [error] [client 217.251.11.129] File does not exist: /home/www/web11/web/favicon.ico [Thu Sep 15 11:12:11 2005] [error] [client 64.233.172.18] user persiasys not found: /stats [Thu Sep 15 11:44:11 2005] [error] [client 211.24.149.43] user persiasys not found: /stats [Thu Sep 15 11:44:13 2005] [error] [client 211.24.149.43] File does not exist: /home/www/web11/web/favicon.ico [Thu Sep 15 12:37:47 2005] [error] [client 210.5.98.164] File does not exist: /home/www/web11/web/favicon.ico [Thu Sep 15 12:59:57 2005] [error] [client 207.46.98.56] File does not exist: /home/www/web11/web/robots.txt [Thu Sep 15 14:58:38 2005] [error] [client 219.95.23.193] File does not exist: /home/www/web11/web/webmail [Thu Sep 15 16:09:23 2005] [error] [client 211.24.149.46] File does not exist: /home/www/web11/web/test.zip, referer: http://www.persiasys.com/ [Thu Sep 15 16:58:32 2005] [error] [client 211.24.149.46] File does not exist: /home/www/web11/web/test.zip, referer: http://www.persiasys.com/ [Thu Sep 15 16:58:38 2005] [error] [client 64.233.172.18] File does not exist: /home/www/web11/web/favicon.ico [Thu Sep 15 16:59:31 2005] [error] [client 64.233.172.18] Directory index forbidden by rule: /home/www/web11/web/stats/ [Thu Sep 15 16:59:32 2005] [error] [client 64.233.172.18] File does not exist: /home/www/web11/web/favicon.ico [Thu Sep 15 16:59:32 2005] [error] [client 64.233.172.18] File does not exist: /home/www/web11/web/favicon.ico [Thu Sep 15 16:59:37 2005] [error] [client 64.233.172.18] File does not exist: /home/www/web11/web/favicon.ico [Thu Sep 15 16:59:38 2005] [error] [client 64.233.172.18] Directory index forbidden by rule: /home/www/web11/web/stats/ [Thu Sep 15 16:59:43 2005] [error] [client 211.24.149.46] Directory index forbidden by rule: /home/www/web11/web/stats/ [Thu Sep 15 20:56:04 2005] [error] [client 211.24.149.46] Directory index forbidden by rule: /home/www/web11/web/stats/ thanks for your replies