Stats Not Generating For One Site

I have ISPConfig 3.0.3 and webalizer stats don't seem to be generating for one site in particular and I can't work out why. The /stats/ folder is there and properly permissioned as the other sites' folders. The .htaccess/.htpasswd_stats files are in the right place and configured correctly. The Control Panel shows webstats for that particular site properly too.

Any ideas?

Lewis

 

Can you run

Code:

/usr/local/ispconfig/server/cron_daily.sh

manually? Do you get any errors?

 

A lot of these lines:
PHP Notice: Undefined offset: 1 in /usr/local/ispconfig/server/cron_daily.php on line 95

 

That's nothing to worry about. No other messages?

 

No other messages. What can I try next?

 

Are you sure that the site was accessed? If noone visited the site, then the access log is empty, and webalizer can't create any statistics.

 

I have actively visited the site. But also, when I go to the Control Panel, and click on 'Web Statistics', I can see nearly 1Gb of traffic for this month alone...

 

Hm, I'm running out of ideas...

 

Oh - I forgot to mention that this site is called joebloggs.com, and the server itself is server.joebloggs.com - whereas all the other sites are different. Would that have any effect?

 

is there anything actually in the stats directory?

Try deleting the contents and change the password on the site stats. Wait till the following day and see if it gets re populated.

Worked for me once!

 

Just a .htaccess file. I'll delete this, then change the password, then wait...

 

One issue I noticed is that I have two folders for some domains (including the one I am having problems with) if they have capital letters:

/var/log/ispconfig/httpd/ shows JoeBloggs.com as well as joebloggs.com - and only one of them has access.log, but the other has error.log.

Why are there two folders, and could this be causing the issue sir?

 

I've added this to our bugtracker.

 

Thanks - let me know whe fixed, and also if I need to do any workarounds. (i.e. the fix might prevent future sites from having this issue, but what about existing ones?)

 

I purposely made the websites uppercase, so that they are easier to read. Do they have to be lowercase? Why wasn't this an issue with ISPConfig 2.x?

Lewis

 

I just checked and I can confirm that stats are only working for sites with completely lowercase names. I'd be interested in knowing the answer to the question above though...

 

Thanks for clarifying. I'll make them lowercase now.