Status of Services - somes show down but services are UP

Discussion in 'General' started by afrare, Mar 31, 2025.

  1. afrare

    afrare New Member

    Dear friends,

    I using ISPConfig Version: 3.2.12p1, but some services status show down. See below
    Web-Server: Offline
    FTP-Server: Offline
    SMTP-Server: Online
    POP3-Server: Offline
    IMAP-Server: Offline
    DNS-Server: Online
    mySQL-Server: Online


    But services is OK and working

    [root@sxxxx afrare]# netstat -aptn
    Active Internet connections (servers and established)
    Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
    tcp 0 0 127.0.0.1:10023 0.0.0.0:* LISTEN 828/postgrey --inet
    tcp 0 0 127.0.0.1:10024 0.0.0.0:* LISTEN 323443/amavisd (mas
    tcp 0 0 127.0.0.1:10025 0.0.0.0:* LISTEN 369087/master
    tcp 0 0 127.0.0.1:10026 0.0.0.0:* LISTEN 323443/amavisd (mas
    tcp 0 0 127.0.0.1:10027 0.0.0.0:* LISTEN 369087/master
    tcp 0 0 0.0.0.0:587 0.0.0.0:* LISTEN 369087/master
    tcp 0 0 0.0.0.0:110 0.0.0.0:* LISTEN 368360/dovecot
    tcp 0 0 0.0.0.0:143 0.0.0.0:* LISTEN 368360/dovecot
    tcp 0 0 0.0.0.0:111 0.0.0.0:* LISTEN 1/systemd
    tcp 0 0 0.0.0.0:8080 0.0.0.0:* LISTEN 370142/httpd
    tcp 0 0 0.0.0.0:80 0.0.0.0:* LISTEN 370142/httpd
    tcp 0 0 0.0.0.0:8081 0.0.0.0:* LISTEN 370142/httpd
    tcp 0 0 0.0.0.0:465 0.0.0.0:* LISTEN 369087/master
    tcp 0 0 xxxxx:53 0.0.0.0:* LISTEN 1223/named
    tcp 0 0 xxxxxxx:53 0.0.0.0:* LISTEN 1223/named
    tcp 0 0 xxxxxxxx:53 0.0.0.0:* LISTEN 1223/named
    tcp 0 0 127.0.0.1:53 0.0.0.0:* LISTEN 1223/named
    tcp 0 0 0.0.0.0:21 0.0.0.0:* LISTEN 961/pure-ftpd
    tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 886/sshd
    tcp 0 0 0.0.0.0:9080 0.0.0.0:* LISTEN 173551/./hopsignal
    tcp 0 0 0.0.0.0:25 0.0.0.0:* LISTEN 369087/master
    tcp 0 0 127.0.0.1:953 0.0.0.0:* LISTEN 1223/named
    tcp 0 0 0.0.0.0:9082 0.0.0.0:* LISTEN 173551/./hopsignal
    tcp 0 0 0.0.0.0:443 0.0.0.0:* LISTEN 370142/httpd
    tcp 0 0 0.0.0.0:4190 0.0.0.0:* LISTEN 368360/dovecot
    tcp 0 0 0.0.0.0:993 0.0.0.0:* LISTEN 368360/dovecot
    tcp 0 0 0.0.0.0:995 0.0.0.0:* LISTEN 368360/dovecot

    The file /etc/hosts is...
    127.0.0.1 localhost.localdomain localhost
    #127.0.0.1 localhost4.localdomain4 localhost4
    # The following lines are desirable for IPv6 capable hosts
    ::1 localhost.localdomain localhost
    #::1 localhost6.localdomain6 localhost6


    How to solve ?

    Thanks for all

    Adriano
     
    afrare, Mar 31, 2025
    #1
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    If the service is reachable on its default port on localhost, then it will show as online.
     
    till, Mar 31, 2025
    #2
  3. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    Taleman, Mar 31, 2025
    #3
  4. afrare

    afrare New Member

    Code:
    ##### ISPCONFIG #####
ISPConfig version is 3.2.12p1


##### VERSION CHECK #####

[INFO] php (cli) version is 7.4.33
[INFO] php-cgi (used for cgi php in default vhost!) is version 7.4.33

##### PORT CHECK #####


##### MAIL SERVER CHECK #####


##### RUNNING SERVER PROCESSES #####

[INFO] I found the following web server(s):
        Unknown process (httpd) (PID 370142)
[INFO] I found the following mail server(s):
        Postfix (PID 369087)
[INFO] I found the following pop3 server(s):
        Dovecot (PID 368360)
[INFO] I found the following imap server(s):
        Dovecot (PID 368360)
[INFO] I found the following ftp server(s):
        PureFTP (PID 961)

##### LISTENING PORTS #####
(only           ()
Local           (Address)
[localhost]:10023               (828/postgrey)
[localhost]:10024               (323443/amavisd)
[localhost]:10025               (369087/master)
[localhost]:10026               (323443/amavisd)
[localhost]:10027               (369087/master)
[anywhere]:587          (369087/master)
[anywhere]:110          (368360/dovecot)
[anywhere]:143          (368360/dovecot)
[anywhere]:110          (368360/dovecot)
[anywhere]:143          (368360/dovecot)
[anywhere]:111          (1/systemd)
[anywhere]:8080         (370142/httpd)
[anywhere]:80           (370142/httpd)
[anywhere]:8081         (370142/httpd)
[anywhere]:465          (369087/master)
***.***.***.***:53              (1223/named)
***.***.***.***:53              (1223/named)
***.***.***.***:53              (1223/named)
[localhost]:53          (1223/named)
[anywhere]:21           (961/pure-ftpd)
[anywhere]:22           (886/sshd)
[anywhere]:9080         (173551/./hopsignal)
[anywhere]:25           (369087/master)
[localhost]:953         (1223/named)
[anywhere]:9082         (173551/./hopsignal)
[anywhere]:443          (370142/httpd)
[anywhere]:4190         (368360/dovecot)
[anywhere]:993          (368360/dovecot)
[anywhere]:995          (368360/dovecot)
*:*:*:*::*:3306         (1096/mysqld)
[localhost]11           (1/systemd)
*:*:*:*::*:53           (1223/named)
*:*:*:*::*:21           (961/pure-ftpd)
*:*:*:*::*:22           (886/sshd)




##### IPTABLES #####
Chain INPUT (policy ACCEPT)
target     prot opt source               destination
f2b-named-refused  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 53,953
f2b-named-refused  udp  --  [anywhere]/0            [anywhere]/0            multiport dports 53,953
f2b-postfix-sasl  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 25,465,587
f2b-sshd   tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:22

Chain FORWARD (policy ACCEPT)
target     prot opt source               destination

Chain OUTPUT (policy ACCEPT)
target     prot opt source               destination

Chain f2b-sshd (1 references)
target     prot opt source               destination
REJECT     all  --  ***.***.***.***      [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***       [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***       [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***        [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***        [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***       [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***      [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***        [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***        [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***       [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
RETURN     all  --  [anywhere]/0            [anywhere]/0

Chain f2b-postfix-sasl (1 references)
target     prot opt source               destination
REJECT     all  --  ***.***.***.***       [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***        [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***        [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***       [anywhere]/0            reject-with icmp-port-unreachable
RETURN     all  --  [anywhere]/0            [anywhere]/0

Chain f2b-named-refused (2 references)
target     prot opt source               destination
REJECT     all  --  ***.***.***.***        [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***      [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***       [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***        [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***      [anywhere]/0            reject-with icmp-port-unreachable
RETURN     all  --  [anywhere]/0            [anywhere]/0




##### LET'S ENCRYPT #####
acme.sh is installed in /root/.acme.sh/acme.sh
[WARN] You have /etc/letsencrypt/live in place, although only acme.sh is installed. This might indicate a problem.
     
    afrare, Mar 31, 2025
    #4
  5. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    Did you cut the beginning of the report? There should be several lines of important report before the
    Code:
    ##### ISPCONFIG #####
    -line.
     
    Taleman, Apr 1, 2025
    #5
  6. afrare

    afrare New Member

    Bellow first lines.

    ##### SERVER #####
    IP-address (as per hostname): ***.***.***.***
    [WARN] could not determine server's ip address by ifconfig
    [INFO] OS version is Rocky Linux release 8.10 (Green Obsidian)

    [INFO] uptime: 11:38:31 up 17:41, 3 users, load average: 0.11, 0.07, 0.02

    [INFO] memory:
    total used free shared buff/cache available
    Mem: 3.6Gi 2.4Gi 231Mi 143Mi 979Mi 776Mi
    Swap: 8.0Gi 213Mi 7.8Gi

    [INFO] systemd failed services status:
    0 loaded units listed. Pass --all to see loaded but inactive units, too.
    To show all installed unit files use 'systemctl list-unit-files'.

    [INFO] ISPConfig is installed.
     
    afrare, Apr 8, 2025
    #6
  7. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    Maybe ISPConfig is not working fully OK on Rocky Linux? I use only Debian GNU/Linux.
     
    Taleman, Apr 8, 2025
    #7
  8. michelangelo

    michelangelo Active Member

    No, ISPConfig is compatible with Rocky Linux.
    There must be something, let's call it "misconfigured" on that system.
    I would check first wether firewalld service is running or not and then stop & disable if it is not needed. Alternatively the admin may use it to administer the firewall settings. Firewalld is fine and works with ISPConfig as long as it is configured correctly. Selinux must be also checked. ISPConfig won't work correctly if Selinux is set to enforcing mode.

    If none of these things work I would suggest to enable debug mode in ISPConfig and check the ISPConfig log files for PHP/SQL errors or warnings.
     
    michelangelo, Apr 8, 2025
    #8

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