Sub domain Not working in ISPConfig 3

Discussion in 'HOWTO-Related Questions' started by Donno, Jun 18, 2018.

  1. Donno

    Donno Member

    I am new to ISPConfig. Setup a server two weeks ago and bought manual last week, I manged to setup two servers after a few attempts a primary server and secondary DNS server only. I have tested most of all the the settings and everything works really well except sub domains for websites, I have battled for the past two days :

    I setup website and DNS and go to it works.
    I log in to ftp for and create folder def and in folder I create index.html and go to and it works
    I go to DNS and make A record def i go to subdomain and create Flag L and set Path /def/ then go to does not work. I have even Redirect to but also does not work.

    ANY HELP ?
  2. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    Have you created a website for
    ahrasis likes this.
  3. Donno

    Donno Member

    No cause it is a folder in my main site that needs to be accessed by the main site. Is it optimal ? cause if you look at this video, this is what i am trying to do but not working for me ?

  4. ahrasis

    ahrasis Well-Known Member HowtoForge Supporter

    In there, subdomain for website is created (2:40 onwards), that is what @Taleman trying to say, so did you do that?
  5. Donno

    Donno Member

    I created as web site and as sub domain and made A DNS Record for

    I did not create as website because how would access is sub domain like then main site can access the folder and if go to it loads content of but when i create it it does not work when i load it gives error

    This site can’t be reached
    def.*********.com’s server IP address could not be found.

    • Go to **************. com
    • Search Google for def **********
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    Then you probably missed adding a DNS A-Record or CNAME record for this subdomain on the DNS server that is resposnible for the domain name.
  7. Donno

    Donno Member

    The A Record is there do you also need a CNAME ? When i add the CNAME ISPConfig tells me duplicate A Record or CNAME
    Last edited: Jun 18, 2018
  8. Donno

    Donno Member

    Where is the log for ISPConfig DNS adding and editing ? on ISPconfig the A record is there but when i do i dig

    dig +nocmd any +multiline +noall +answer

    None of the A records are displaying FTP,MAIL ect...
  9. Donno

    Donno Member

    In /ect/bind/ the right DNS settings are there but In /ect/bind/ there are only default setting doing a dig on domain i only get as additional A Record after using to sub domain to it then works so some how the Bind9 DNS is not updating my Records. Any Help ? Where are the ISPConfig bind9 log files ???
  10. Donno

    Donno Member

    DNS Records where wrong, forget point behind domain name. Working now :)
  11. till

    till Super Moderator Staff Member ISPConfig Developer

    Log file locations on ISPConfig servers are not ISPConfig specific, they are specific to the used Linux Distribution. E.g. on Debian and Ubuntu, bind log lines can be found in /var/log/syslog

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