Subscription status

Discussion in 'ISPConfig 3 Priority Support' started by 30uke, Dec 24, 2021.

  1. 30uke

    30uke Active Member HowtoForge Supporter

    Hello,
    It looks like the payment for my subscription has stopped. I did check my PayPal account and I think I might have found the issue (ugh).
    What is the best way to continue my subscription? Do I have to re-subscribe? Or is there a better way? The badge "HowtoForge Supporter" is still there.
    My apologies and thanks.
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Hi,

    I can try to resume the subscription at Paypal, just let me know when you corrected the issue that got it paused (most likely reason is an expired credit card in the Paypal account) and I will try to resume it then.

    No problem at all. Thank you for supporting us with your subscription and happy holidays!
     
    30uke likes this.
  3. 30uke

    30uke Active Member HowtoForge Supporter

    Yes, I did correct the issue. Please resume :)
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    The subscription is active again, Paypal will collect the next payment in the first week of January.
     
    30uke likes this.
  5. 30uke

    30uke Active Member HowtoForge Supporter

    Cool. Thank you.
     

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