Troubleshoot Site Sub-domain

Discussion in 'ISPConfig 3 Priority Support' started by rcampos, Dec 15, 2023.

  1. rcampos

    rcampos New Member

    Hi there!

    I'm having trouble identifying where the problem is... I created a subdomain pointing to an internal folder, but it's returning the default Apache page when I access it through the subdomain... if I access it through the /subdomain folder it works normally.

    Where should I start the diagnosis?
    Should I create the DNS A record for the subdomain?

    Thanks!
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    If you have a wildcrad DNS record that pints to the server, then you do not need an A-Record.

    Check the apache access.log file of that website where you added that subdomain, does a record gets added there when you access the subdomain?
     
    rcampos likes this.
  3. Taleman

    Taleman Well-Known Member HowtoForge Supporter

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