Unable to access panel after IP address change

Discussion in 'Installation/Configuration' started by barbarza, Sep 3, 2019.

  1. barbarza

    barbarza New Member

    I have the latest version of ISPConfig 3.1 running on a Centos 7.6 VPS.
    The VPS was moved to another node which meant that the IP address of the VPS changed.
    I am now unable to access the ISPConfig 3 Admin area - I get a 500 Internal Server Error.
    Please can you assist to resolve this issue.
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    The IP is not stored in the config of the ispconfig vhost, so there is probably a different cause than the Ip change. Have a look at the error.log of the web server to find out why it fails now.
     
  3. barbarza

    barbarza New Member

    Hi Till
    Thank you for the super speedy response.
    Please forgive me, I am a bit of a n00b.
    I am getting the following error in the error log file:
    [autoindex:error] [pid 15161] [client 127.0.0.1:36966] AH01276: Cannot serve directory /var/www/html/: No matching DirectoryIndex (index.html,index.php) found, and server-generated directory index forbidden by Options directive
    I am not sure how to fix this.
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    That's not the reason for the 500 error. its just the system check script which runs periodically. There must be a different error, try to access the ISPConfig interface and then check which new error got added in the error.log and also check which line got added to the access.log of the web server.
     
  5. barbarza

    barbarza New Member

    This error gets added when trying to access the ISPConfig interface:
    [Tue Sep 03 11:53:22.130282 2019] [fcgid:warn] [pid 15162] (104)Connection reset by peer: [client 169.1.xxx.xxx:55399] mod_fcgid: error reading data from FastCGI server
    [Tue Sep 03 11:53:22.130330 2019] [core:error] [pid 15162] [client 169.1.xxx.xxx:55399] End of script output before headers: index.php

    The following gets added to access_log:
    169.1.xxx.xxx - - [03/Sep/2019:11:59:10 +0000] "GET / HTTP/1.1" 500 532 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0"
    169.1.xxx.xxx - - [03/Sep/2019:11:59:10 +0000] "GET /favicon.ico HTTP/1.1" 200 18478 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0"
     
    Last edited: Sep 3, 2019

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