Unable to loginto Roundcube webmail

Discussion in 'ISPConfig 3 Priority Support' started by Kevin S, May 26, 2020.

  1. Kevin S

    Kevin S New Member

    When I try to login to RoundCube webmail by using the hostname (hostname.domain.com/webmail) it works fine but when I try to login to webmail using the domain name like domain.com/webmail or domain2.com/webmail it throws Login failed error. I have checked the login details and they are correct.

    Did I miss something here? I used auto-installation script to install ISPConfig

    Thank you
     
    Kevin S, May 26, 2020
    #1
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Do you use a different PHP version on the websites? It might be an incompatibility or missing PHP module then.
     
    till, May 26, 2020
    #2
  3. Kevin S

    Kevin S New Member

    I have everything default including php and PHP modules. Is there a get an error log?
     
    Kevin S, May 26, 2020
    #3
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Might be that you can find something in the global error.log of the web server.
     
    till, May 26, 2020
    #4

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