Hi. Today I logged in to check up on an old post I wrote. I realized that I'm no longer a Supporter. I went through my e-mails to find that a payment seems to have failed back in august 2021. So today I tried subscribing again. I put in my credit card details but WorldPay (what a terrible system!) responds back with the following error: ==================================== Secure Payment Page Sorry, there was a problem processing your payment: The information sent from the merchant's site is invalid or incomplete. Please send the following information to the merchant: The transaction cannot be processed for one or more of the following reasons: The merchant account is suspended. The order currency selected is not supported. The authorisation mode is incorrect. Test mode is unavailable. The installation is not live. Server information 16/Oct/2022 19:51:46 (e25a35d21c84404e) ==================================== How do I become a Supporter once again? I like supporting the project, and I like having access to premium support which works really well. - Thanks Best, Jimmy
According to WorldPay's really poor documentation, I should be able to log in and update my subscription. But many of their links simply redirect to a different website with no access to end user administration. See http://support.worldpay.com/support/shopper/sms/content/sms3100.html
Hi, we stopped using Worldpay quite a while ago, please see here: https://forum.howtoforge.com/threads/subscription-worldpay-payment-option-removed.88016/ the only payment method is PayPal at the moment. But you can make credit card payments through Paypal as well. Please subscribe again using this page: https://www.howtoforge.com/subscription/
@till Oh, okay. I'll just use PayPal then. But you should probably remove the WorldPay option from the subscription page then - Thanks
Oh yes indeed. I'm sure I removed it, probably I somehow accidentally 'restored' that option while updating the site without noticing it. Will remove it now.
