Update to ISPConfig 3.1.1p1 and Add Template to the customer Problem

Discussion in 'General' started by themark, Nov 9, 2016.

  1. themark

    themark Member

    we have updated the ISPConfig to the latest version (3.1.1p1). It's look like that, after the upgrade the Template system stop working.
    Basically from the interface, when we try to add a new template to one customer, the system didn't read them, so the limit of the customer are not updated, also if the new template appears on the "Active template" for that customer.

    It's there something changed on the template system, that we need to know in order to use our old template?
    Thank you.
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Try to empty the browser cache, maybe your browser has old js cached. If you use a custom theme, then the problem can be related to that theme as well. Existing client and reseller templates should work, there have been no major changes.
  3. themark

    themark Member

    Already tried. But unluckily not worked.

    On that screenshot on the left you can see the template limit, and on the right the limit added to the customer. But the total limit is not calculated. This is a neat installation from scratch, and the template is a new one (created for testing purpose) not an old one.

    Any tips?
  4. themark

    themark Member

    We have bought a priority support subscription. The admin can close that ticket, because we will open a priority one.

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