vmail wrong uid/gid - no mail accounts created

Me again!
I installed ISPConfig 3, followed this tutorial: https://www.howtoforge.com/tutorial...l-pureftpd-bind-postfix-doveot-and-ispconfig/
Installation went like a charme. After adding a lot of e-mail accounts to this server and wondering why I can't connect, I found this entry in the e-mail error log:

Code:

Jun 11 08:18:27 server100 dovecot: imap: Error: Internal auth failure (client-pid=11084 client-id=1)
Jun 11 08:22:39 server100 dovecot: auth-worker(13833): Error: sql([email protected],79.198.200.121): Invalid UID value '-1'
Jun 11 08:22:39 server100 dovecot: auth-worker(13833): Error: sql([email protected],79.198.200.121): Invalid GID value '-1'
Jun 11 08:22:39 server100 dovecot: auth: Error: sql([email protected],79.198.200.121,<br/BW/w0Ea5Pxsh5>): Invalid UID value '-1'
Jun 11 08:22:39 server100 dovecot: auth: Error: sql([email protected],79.198.200.121,<br/BW/w0Ea5Pxsh5>): Invalid GID value '-1'

So, none of the entered e-mail accounts were created on the server. The directory of /var/vmail is empty.
How can I fix that and how can I get those e-mail accounts being created afterwards? How can I prevent this situation on installation?

 

The output of id -g vmail:

Code:

root@server100:/# id -g vmail
5000

and of id -u vmail:

Code:

root@server100:/# id -u vmail
5000

Seems to be okay...
The dir /var/vmail is also owned by vmail/vmail.

 

It seems that this error affects only ISPConfig 3.1!
I've done a perfect server setup with Debian Jessie. But iinstead of downloading ISPConfig v3.0 I used v3.1.
All is fine with Debian Jessie and ISPConfig 3.0 but with 3.1 the same error occured.

 

So, how do we solve this as i have the same problem, i've installed 3.1 to and would love to use it. 26mails in que and growing. Next to that i get "(mail transport unavailable)" as well, is it related to this error or is it something else.

 

@till:
Wondering why this error occured two times. On both installations I followed your tutorials step by step.
It can't be a broken cron and I do not running a multiserver setup. The only thing what could happened, I didn't wait 60 seconds...
I'll try a new Ubuntu setup again later.

@includes08:
For further information, please post your main.cf and follow the steps in the first post by till in this forum.

 

Code:

root@web1:~# id -g vmail
5000
root@web1:~# id -u vmail
5000

I don't even have a clue where this option is. I did 3 or 4 installs and still nothing.

 

found the option, and it is indeed just disabled by default.

Use Websites Linux uid for mailbox
only in single web and mail-server-setup

 

I don't have a multiserver system yet (if you mean clustering with that). I'm planning to but the option is still of cause, its default like that i didn't even know about that option before.

 

Code:

Jun 14 11:47:36 web1 dovecot: imap: Error: Internal auth failure (client-pid=41007 client-id=1)
Jun 14 11:47:38 web1 dovecot: auth-worker(39934): Error: sql([email protected],::1): Invalid UID value '-1'
Jun 14 11:47:38 web1 dovecot: auth-worker(39934): Error: sql([email protected],::1): Invalid GID value '-1'
Jun 14 11:47:38 web1 dovecot: auth: Error: sql([email protected],::1,<Gno35Tk1ZgAAAAAAAAAAAAAAAAAAAAAB>): Invalid UID value '-1'
Jun 14 11:47:38 web1 dovecot: auth: Error: sql([email protected],::1,<Gno35Tk1ZgAAAAAAAAAAAAAAAAAAAAAB>): Invalid GID value '-1'
Jun 14 11:47:38 web1 dovecot: imap: Error: Internal auth failure (client-pid=41009 client-id=1)

I guess by seeing this its -1,
how do i look it up in the database exactly?

 

/usr/local/ispconfig/server/server.sh

Code:

root@web1:~# /usr/local/ispconfig/server/server.sh
14.06.2016-19:02 - DEBUG - Set Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock


14.06.2016-19:02 - DEBUG - Calling function 'check_phpini_changes' from plugin 'webserver_plugin' raised by ac                                tion 'server_plugins_loaded'.
14.06.2016-19:02 - DEBUG - Found 6 changes, starting update process.
14.06.2016-19:02 - DEBUG - Processed datalog_id 38
14.06.2016-19:02 - DEBUG - Processed datalog_id 39
14.06.2016-19:02 - DEBUG - Processed datalog_id 40
14.06.2016-19:02 - DEBUG - Processed datalog_id 41
14.06.2016-19:02 - DEBUG - Calling function 'update' from plugin 'apps_vhost_plugin' raised by event 'server_u                                pdate'.
14.06.2016-19:02 - DEBUG - Calling function 'update' from plugin 'network_settings_plugin' raised by event 'se                                rver_update'.
14.06.2016-19:02 - DEBUG - Network configuration disabled in server settings.
14.06.2016-19:02 - DEBUG - Calling function 'update' from plugin 'postfix_server_plugin' raised by event 'serv                                er_update'.
postconf: warning: /etc/postfix/main.cf: unused parameter: dovecot_destination_recipient_limit=1
14.06.2016-19:02 - DEBUG - Calling function 'update' from plugin 'xmpp_plugin' raised by event 'server_update'                                .
14.06.2016-19:02 - DEBUG - Processed datalog_id 42
14.06.2016-19:02 - DEBUG - Calling function 'update' from plugin 'apps_vhost_plugin' raised by event 'server_u                                pdate'.
14.06.2016-19:02 - DEBUG - Calling function 'update' from plugin 'network_settings_plugin' raised by event 'se                                rver_update'.
14.06.2016-19:02 - DEBUG - Network configuration disabled in server settings.
14.06.2016-19:02 - DEBUG - Calling function 'update' from plugin 'postfix_server_plugin' raised by event 'serv                                er_update'.
postconf: warning: /etc/postfix/main.cf: unused parameter: dovecot_destination_recipient_limit=1
14.06.2016-19:02 - DEBUG - Calling function 'update' from plugin 'xmpp_plugin' raised by event 'server_update'                                .
14.06.2016-19:02 - DEBUG - Processed datalog_id 43
14.06.2016-19:02 - DEBUG - Calling function 'restartHttpd' from module 'web_module'.
14.06.2016-19:03 - DEBUG - Restarting httpd: systemctl restart apache2.service
14.06.2016-19:03 - DEBUG - Calling function 'restartXMPP' from module 'xmpp_module'.
14.06.2016-19:03 - DEBUG - Restarting xmpp: systemctl restart metronome.service
14.06.2016-19:03 - DEBUG - Remove Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock
finished.

ls -la /usr/local/ispconfig/server/plugins-enabled/

Code:

root@web1:~# ls -la /usr/local/ispconfig/server/plugins-enabled/
total 100
drwxr-s---  2 root root 4096 Jun 13 00:12 .
drwxr-s--- 13 root root 4096 Jun 13 00:12 ..
lrwxrwxrwx  1 root root   68 Jun 13 00:12 apache2_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/apache2_plugin.inc.php
lrwxrwxrwx  1 root root   71 Jun 13 00:12 apps_vhost_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/apps_vhost_plugin.inc.php
lrwxrwxrwx  1 root root   64 Jun 13 00:12 aps_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/aps_plugin.inc.php
lrwxrwxrwx  1 root root   67 Jun 13 00:12 backup_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/backup_plugin.inc.php
lrwxrwxrwx  1 root root   65 Jun 13 00:12 bind_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/bind_plugin.inc.php
lrwxrwxrwx  1 root root   73 Jun 13 00:12 cron_jailkit_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/cron_jailkit_plugin.inc.php
lrwxrwxrwx  1 root root   65 Jun 13 00:12 cron_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/cron_plugin.inc.php
-rwxr-x---  1 root root   45 Jun 13 00:12 empty.dir
lrwxrwxrwx  1 root root   73 Jun 13 00:12 ftpuser_base_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/ftpuser_base_plugin.inc.php
lrwxrwxrwx  1 root root   68 Jun 13 00:12 getmail_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/getmail_plugin.inc.php
lrwxrwxrwx  1 root root   72 Jun 13 00:12 maildeliver_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/maildeliver_plugin.inc.php
lrwxrwxrwx  1 root root   68 Jun 13 00:12 mailman_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/mailman_plugin.inc.php
lrwxrwxrwx  1 root root   70 Jun 13 00:12 mail_plugin_dkim.inc.php -> /usr/local/ispconfig/server/plugins-available/mail_plugin_dkim.inc.php
lrwxrwxrwx  1 root root   65 Jun 13 00:12 mail_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/mail_plugin.inc.php
lrwxrwxrwx  1 root root   75 Jun 13 00:12 mysql_clientdb_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/mysql_clientdb_plugin.inc.php
lrwxrwxrwx  1 root root   77 Jun 13 00:12 network_settings_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/network_settings_plugin.inc.php
lrwxrwxrwx  1 root root   75 Jun 13 00:12 postfix_filter_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/postfix_filter_plugin.inc.php
lrwxrwxrwx  1 root root   75 Jun 13 00:12 postfix_server_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/postfix_server_plugin.inc.php
lrwxrwxrwx  1 root root   75 Jun 13 00:12 shelluser_base_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/shelluser_base_plugin.inc.php
lrwxrwxrwx  1 root root   78 Jun 13 00:12 shelluser_jailkit_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/shelluser_jailkit_plugin.inc.php
lrwxrwxrwx  1 root root   76 Jun 13 00:12 software_update_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/software_update_plugin.inc.php
lrwxrwxrwx  1 root root   70 Jun 13 00:12 webserver_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/webserver_plugin.inc.php
lrwxrwxrwx  1 root root   65 Jun 13 00:12 xmpp_plugin.inc.php -> /usr/local/ispconfig/server/plugins-available/xmpp_plugin.inc.php

 

5000 / 5000 but still nothing works, i can't send mail i can't receive mail, and my que gets bigger and bigger. Is there a way that you could take a look over teamviewer if possible? or direct access.