Hey Till, I have a problem with my website backups (files and db). 1. the crontab -e command give me the right lines: Code: 0 6 * * * /etc/cron.daily/mailq * * * * * /usr/local/ispconfig/server/server.sh 2>&1 | while read line; do echo `/bin/date` "$line" >> /var/log/ispconfig/cron.log; done * * * * * /usr/local/ispconfig/server/cron.sh 2>&1 | while read line; do echo `/bin/date` "$line" >> /var/log/ispconfig/cron.log; done 2. I can also run the debug line of code and every backup is done properly: Code: php /usr/local/ispconfig/server/cron_debug.php --cronjob=500-backup.inc.php 3. I checked in the logs after my last test (/var/log/ispconfig/cron.log) and no error at all. 4. I also noticed on the admin panel's homepage, that website quotas are no longer updated. Same problem for traffic. Maybe that's connected? 5. Emails are not affected by all of this. This issue started on March 7 apparently and we had a PHP update at that time. But we can't figure out what's happening here as nothing is showing up in the logs and we're left in the dark... Your help would be greatly appreciated Thanks!
Did you check in the Linux syslog if the cronjobs are started at all? Maybe cron daemon is no0t executing the cron.sh and server.sh scripts. Sometimes it helps to edit the root crontab, add a line and save it as this triggers cron to reload the crontab.
I just checked and every minute, there is this: Code: May 17 11:44:01 ***** CRON[13642]: (root) CMD (/usr/local/ispconfig/server/cron.sh 2>&1 | while read line; do echo `/bin/date` "$line" >> /var/log/ispconfig/cron.log; done) May 17 11:44:01 ***** CRON[13641]: (root) CMD (/usr/local/ispconfig/server/server.sh 2>&1 | while read line; do echo `/bin/date` "$line" >> /var/log/ispconfig/cron.log; done) Do you think I need to ad this (empty?) line in the crontab anyway? Thanks
No, the cron is running indeed. Please run: which php and php --version and post the output. When php /usr/local/ispconfig/server/cron_debug.php --cronjob=500-backup.inc.php works but not the cronjob, then the cronjob might use a different PHP version. Just a guess.
Thanks Till, Here is what I have: Code: root@*****:# which php /usr/bin/php root@*****:# php --version PHP 5.6.22-1 (cli) Copyright (c) 1997-2016 The PHP Group Zend Engine v2.6.0, Copyright (c) 1998-2016 Zend Technologies with Zend OPcache v7.0.6-dev, Copyright (c) 1999-2016, by Zend Technologies What do you think?
Hi Till, Any idea about this issue? On our end, we can't figure out where the problem is coming from... Thanks in advance
Not really. The PHP version info looks fine. Did you modify anything in the backup plugin code e.g. to alter the time when the backups are executed?
Did you verify what PHP version the cron job uses? Issue those same version check commands in cron job and for example email the results to yourself.
Hi Till, I didn't change anything in the backup script. Hi Taleman, Good idea, I'm going to try that! Thank you both!
Hi, I just wanted to do a quick follow-up on this issue. We've tried checking the PHP version used by CRON by using CRON itself to generate it and everything is fine; exact same PHP version... I'm going to ask for specific support from Florian as for now, as it looks really weird and we apparently exhausted every option. Let's hope we end up finding the culprit soon! Thanks for your help!
