/web/tmp directory causing error on restic

Discussion in 'ISPConfig 3 Priority Support' started by tlove, Dec 27, 2022.

  1. tlove

    tlove Member HowtoForge Supporter

    Restic backup software is showing an unusual error on one directory in ISPCONFIG client/web/tmp for one website for a client.
    The directory unusually has no user, no group, or date or permissions beyond that it is a directory
    ll shows
    d????????? ? ? ? ? ? .mount_Collabh3WtJS/
    There is nothing like it in any other clients or websites and it seems impossible to remove.
    I welcome advice on what to do.
     
  2. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Can you change the permissions for the dir?
     
  3. tlove

    tlove Member HowtoForge Supporter

    It refuses sudo chmod, sudo chown sudo chmod -t (+t is presumably set because its in /tmp)
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Is there anything inside the directory .mount_Collabh3WtJS ? As it has mount in its name, it might be a mount point for an external filesystem or similar.
     
  5. tlove

    tlove Member HowtoForge Supporter

    It doesn't let me open it as a directory and using sudo the response is
    bash: cd: .mount_Collabh3WtJS: Permission denied
    It opens using nano .mount_Collabh3WtJS but there is nothing inside.
    I also just noticed the permissions on that /var/www/clients/client1/web11 are drwxrwxrwx !
     
  6. tlove

    tlove Member HowtoForge Supporter

    Apologies that should read
    permissions on /var/www/clients/client1/web11/tmp are drwxrwxrwx !
     
  7. tlove

    tlove Member HowtoForge Supporter

    I've changed permissions on /var/www/clients/client1/web11/tmp to 770 same as for /tmp directories ofother websites.
     
  8. tlove

    tlove Member HowtoForge Supporter

    Thank you for your suggestions. This unchangeable, undeleteable, permssionless and unowned directory that stat cannot find may belong to Collabora software. Its website has Collabora installed as part of Nextcloud. I'll contact Collabora community to ask and copy the reply back here if relevant.
     
    till likes this.

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