Where should add a new user

Discussion in 'General' started by luckytom, Mar 8, 2016.

  1. luckytom

    luckytom New Member

    Me as admin has a client, let say Client1, and then want to add a new user (not client) but this user is under authority group of Client1.. how?
    What should I add in the "CP Users" field, or in 'Add Client' to the left side of Clients1 field..?

    Thanks in advance.
     
  2. ztk.me

    ztk.me Well-Known Member HowtoForge Supporter

    Someone who uses ISPConfigu should either be client, reseller or admin. If your client1 wants/needs to be responsible for your client2 you probably want client1 to be a reseller account.
     
  3. luckytom

    luckytom New Member

    So, you mean that the client1 automatically as a reseller too, no need to add more to the left side "Add Reseller" in the field client1. That just add a new user as reseller, right?
     
  4. ztk.me

    ztk.me Well-Known Member HowtoForge Supporter

    If I remember correctly a reseller is identified by one flag within the database, however I would not recommend fiddling with that, maybe till can provide further informations if it's possible to change a client to a reseller.

    But for the sake of consistent data add a reseller and change the client to be client of the new added reseller.
     
  5. till

    till Super Moderator Staff Member ISPConfig Developer

    Yes, but this allows only to downgrade a reseller to a client, an upgrade might require also changes on other records like the group permissions.

    That's what I would recommend as safe way as well.
     
  6. luckytom

    luckytom New Member

    Ohh.. it's clear now. Thanks to all for details explanation :cool:
     
  7. maximiliancassius

    maximiliancassius New Member

    thank you for the information
     
  8. luckytom

    luckytom New Member

    By chance, I would like to know how to edit to downgrade it? I've changed my mind wants to change from a reseller to client, but I cannot see the menus for it, can you tell me how..?
     
  9. ztk.me

    ztk.me Well-Known Member HowtoForge Supporter

    I think it was either assigning a client limits template to the reseller or setting reseller available clients to 0.
    But it would leave some garbage in the database since reseller do have additional informations stored if I got Till right.
     
  10. luckytom

    luckytom New Member

    Well, rather than bother I'll delete/remove it. Then, I'll add a new client with the same name..
    But I don't know what if I use the same Username, is it No effects to other databases..?
     
  11. ztk.me

    ztk.me Well-Known Member HowtoForge Supporter

    if you use prefixes like c1 c2 and so on it should not effect any databases created or whatsoever.
    If you don't use a prefix... well you just can't create that specific database again - but the new user is not automatically assigned to this because he has a new internal id.
     
    luckytom likes this.
  12. luckytom

    luckytom New Member

    @ztk.me, thanks for info, lucky me using prefix c1 c2 etc.. no problem to create :)
     

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