white list email

Discussion in 'ISPConfig 3 Priority Support' started by chief, Jul 1, 2024.

  1. chief

    chief Member HowtoForge Supporter

    Hey,
    Ispconfig 3.2.11p2 - debian - multi server setup.

    #### EDIT ####
    I miss spelt the email address.. lol
    Have changed and will monitor
    ############

    So. we have this email.. [email protected]. it keeps getting sent to spam, i have added it to email > whitelist "priority 5, @received domain, [email protected].
    sometimes this comes through and other times sent to spam.
    the line in logs/mail.log1 states<code>time: mx1 - dovecote: lmtp(someone@receiveddomain),3523600><a email id>: sieve: msgid=<.......eurprd07.prod.outklook.com>: fileinto action: stored mail into mailbox 'Junk'></code>
    Then the user says to outlook, this is not junk and moves it back

    What am i missing to whitelist that email "[email protected]" permanently

    dave
     
    Last edited: Jul 1, 2024
    Th0m likes this.

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