WHMCS Doesn't Detect SSL Certificate as Valid

Discussion in 'Server Operation' started by Kronz, Jan 25, 2017.

  1. Kronz

    Kronz Member

    When I log into WHMCS there is this warning under the section System Health.
    Code:
    Website SSL
    A Certificate Authority verified SSL certificate was not detected on https://evtin.site/manager/. This will prevent some features, such as OpenID Connect, from functioning. This may also affect your ability to receive PCI or other accreditation.
    
    I have a valid Comodo SSL. Why is WHMCS complaining ? How do I fix this ? I Googled very hard, but nothing meaningful comes up.
     
  2. Kronz

    Kronz Member

    OK, so I tested with http_s://www.whynopadlock.com/ and all my SSL stuff checks out. WHMCS should detect my SSL as valid.
     
  3. sjau

    sjau Local Meanie Moderator

    what's your site/domain where the ssl cert runs?
     
  4. Kronz

    Kronz Member

    Site URL: http_s://evtin.site
    WHMCS path: http_s://evtin.site/manager
     
  5. sjau

    sjau Local Meanie Moderator

    seems to work fine.
     
  6. Kronz

    Kronz Member

    Yes, everything is fine, but on the System Health Report page and on the OpenID Setup page WHMCS complains that it can't detect a valid, authority-signed SSL certificate.
     
    Last edited: Jan 27, 2017
  7. sjau

    sjau Local Meanie Moderator

    I have no idea where you mean that about the ssl cert... please provide url
     
  8. Kronz

    Kronz Member

    On this page:
    [​IMG]

    and on this page:

    [​IMG]

    They are in my Admin Zone, so no point posting URL's.
     
  9. sjau

    sjau Local Meanie Moderator

    Well, you'll need to inspect the ssl cet then. Without url I can't do it.
     
  10. eryogesh

    eryogesh New Member

    This could help: The Intermediary certificates enhance the security of SSL certificates. When installing a certificate, it is essential to install the Intermediate CA at the same time as the SSL certificate, this ensures that the SSL certificate is fully trusted by all browsers and prevents SSL errors from appearing when users visit the website.
     

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