wrong web quota

Discussion in 'ISPConfig 3 Priority Support' started by elmacus, Nov 8, 2017.

  1. elmacus

    elmacus Active Member

    Hi. One domain web quota email is wrong:
    Website quota notification: The website is near or over quota.
    Domain: example.test
    Used space: 10197.59 MB
    Soft limit: 5000 MB
    Hard limit: 5001 MB
    Usage ratio: 203.95%
    The website uses nothing, 24 KB only. No backups. No logs. The DNS does not even point at us.
    So where in dbispconfig is this stored ? Why does it calculate wrong ?
    No other websites has this error. And other websites email is correct.
    3.1.7. Debian 8.
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Check the usage with:

    repquota -avug
     
  3. elmacus

    elmacus Active Member

    I get this:
    client745 -- 10442640 0 0 65 0 0
    web848 +- 10442328 5120000 5121024 6days 25 0 0
    web2605 -- 312 10240 11264 40 0 0
    Custumer have two domains:
    web2605: 200 KB
    web848: 24 KB
    PS They do have 30 GB email, but that is not counted here.
     
  4. elmacus

    elmacus Active Member

    I found it.
    find /var -user web848
    and it shows mail backup as owned by webuser.
    /var/backup/mail798
    -rw-r----- 1 web848 client745 6,4G nov 1 00:23 mail1080_2017-11-01_00-02.zip
    -rw-r----- 1 web848 client745 2,1G nov 1 00:29 mail1172_2017-11-01_00-23.zip
    -rw-r----- 1 web848 client745 1,7G nov 8 00:06 mail1173_2017-11-08_00-01.zip

    Is this correct that email backup is owned by webuser ? Isnt it supposed to be counted as emailquota ?
     

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