You don't have permission to access / on this server.

Hi
I am running ISPConfig 3.0.0.8 on OpenSUSE 11.0
I have created new client with a url pointing to the ip of the server. I can not get access to FTP though the monitor within the ISPConfig indicates that all is working. I can get to the login of by going to www.u2qme.com:8080 so I am connecting with the app but when i go the www.u2qme.com/ i get:

Forbidden

You don't have permission to access / on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.2.8 (Linux/SUSE) Server at u2qme.com Port 80

when i try to connect to ftp with filezilla i get the following:
Status: Resolving address of u2qme.com
Status: Connecting to 74.93.189.172:21...
Status: Connection established, waiting for welcome message...
Response: 220 ProFTPD 1.3.2rc1 Server (ProFTPD Default Installation) [74.93.189.172]
Command: USER elysitechreed
Response: 331 Password required for elysitechreed
Command: PASS **********
Response: 230 User elysitechreed logged in
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Features:
Response: MDTM
Response: MFMT
Response: MFF modify;UNIX.group;UNIX.mode;
Response: MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
Response: REST STREAM
Response: SIZE
Response: 211 End
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/var/clients/client1/web1" is the current directory
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Response: 227 Entering Passive Mode (74,93,189,172,68,12).
Command: LIST
Error: Connection timed out
Error: Failed to retrieve directory listing


Any help would be appreciated