Roundcube plugins: Soap Error: Forbidden

Hello,

I installed the ispConfig Plugins in roundcube as in this tutorial: https://www.howtoforge.com/tutorial/roundcube-installation-on-debian-8-jessie/

I configured an Remote User in ISPConfig and ticked the necessary permissions. In Roundcube Settings I get the Soap Error: Forbidden. I tried it with another User and Password but still no luck. I even gave the RemoteUser all the permissions in ISPConfig to check weather I forgot some. Still same Error. It seems to connect to the soap_url fine though (no could not connect to host Error).

Did I miss something?

 

Here is some more information.

I'm running a Debian Jessie, Roundcube is installed and working fine. I can change settings in ISPConfig. But I cant change Settings like password or autoreply from Roundcube.

Here is my ispconfig3_account config.inc.php:

Code:

<?php
$rcmail_config['identity_limit'] = false;
$rcmail_config['remote_soap_user'] = 'roundcube-remote-user';
$rcmail_config['remote_soap_pass'] = 'password';
$rcmail_config['soap_url'] = 'https://domain:port/remote/';
?>

I am using a self-signed certificate and the domain matches the one in the certificate. I double checked remote User and password several times.

These are the plugins I activated in Roundcube:

Code:

$config['plugins'] = array("jqueryui", "ispconfig3_account", "ispconfig3_autoreply", "ispconfig3_pass", "ispconfig3_spam", "ispconfig3_fetchmail", "ispconfig3_filter", "ispconfig3_forward", "ispconfig3_wblist");

The apache access.log tells for trying to change something in Roundcube settings:

Code:

[09/Nov/2015:15:52:52 +0100] "POST /remote/index.php HTTP/1.1" 200 5246 "-" "PHP-SOAP/5.6.14-0+deb8u1"
[09/Nov/2015:15:52:52 +0100] "POST /remote/index.php HTTP/1.1" 200 4782 "-" "PHP-SOAP/5.6.14-0+deb8u1"
[09/Nov/2015:15:52:52 +0100] "POST /remote/index.php HTTP/1.1" 200 917 "-" "PHP-SOAP/5.6.14-0+deb8u1"
[09/Nov/2015:15:52:52 +0100] "POST /remote/index.php HTTP/1.1" 403 499 "-" "PHP-SOAP/5.6.14-0+deb8u1"

There is no trace of connection in ispconfig/auth.log.

I cant figure out what is wrong. Any ideas what else to check?

 

*push*
Having the same problem and not finding any hint what to have a look at. Please help

 

Update:
After lot of tinkering I found the problem: mod-evasive.
Turned out after 2-3 requests it blocked further requests to the server. Disabled and everything works fine..

 

Can you tell us what that means? Can you be more specific?
Where should i check to find "mod-evasive" setting.

Thanks

 

mod_evasive is an apache module.
To check if its causing an error, disable it:

Code:

a2dismod evasive
service apache2 restart

However its not recommended to leave disabled. An overview on how to configure you can find here: https://www.linode.com/docs/websites/apache-tips-and-tricks/modevasive-on-apache

 

Thank You!
I will try.

 

There was a mistake. Its

Code:

a2enmod evasive 

 

Not sure if there are still people facing this issue with mod_evasive but you can also just whitelist the IP in the mod_evasive config file:

Code:

nano /etc/apache2/mods-enabled/evasive.conf

and just add the following:

Code:

DOSWhitelist        <IP ADDRESS HERE>

Note that you should only use IP addresses without the subnet part. You can also use wildcards here:

Code:

DOSWhitelist        123.234.*.*