POP3 email from client

Good day everyone,

i'm sure this is a stupidly simple question. Now i seem to be completely dumbfouded since i can log on with the webmail client to check my emails. but when i try to use the ourlook client i have my username being web1_bob & and my password set accordingly. it gives me the stupid outlook error that it was found but no response from the server.

Any general direction i should be searchting in?

 

the webmail login works fine for all users and the outlook login doesn'T work for any user.

where may i find my mail error logs?

 

The logs are normally in the /var/log directory.
Make sure your firewall doesn't block port 25. If your server is in a local network, you must forward port 25 from your router to your server.

 

the server is not behind a firewall its in a server hosting environement. i will get you the logs shortly. Again thank you for your time in this matter

 

no errors whatsoever

here is my netstat - tap

Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 *:imaps *:* LISTEN 4526/xinetd
tcp 0 0 *op3s *:* LISTEN 4526/xinetd
tcp 0 0 *:mysql *:* LISTEN 26916/mysqld
tcp 0 0 server1.bryxal.ca:10026 *:* LISTEN 13228/master
tcp 0 0 *op3 *:* LISTEN 4526/xinetd
tcp 0 0 *:imap *:* LISTEN 4526/xinetd
tcp 0 0 *:sunrpc *:* LISTEN 2371/portmap
tcp 0 0 *:http *:* LISTEN 15752/httpd
tcp 0 0 *:x11 *:* LISTEN 4396/X
tcp 0 0 *:81 *:* LISTEN 4973/ispconfig_http
tcp 0 0 *:ftp *:* LISTEN 22737/proftpd: (acc
tcp 0 0 64.26.154.107:domain *:* LISTEN 17841/named
tcp 0 0 64.26.154.106:domain *:* LISTEN 17841/named
tcp 0 0 server1.bryxal.ca:domain *:* LISTEN 17841/named
tcp 0 0 *:smtp *:* LISTEN 13228/master
tcp 0 0 *:https *:* LISTEN 15752/httpd
tcp 0 0 *:x11 *:* LISTEN 4396/X
tcp 0 0 *:ssh *:* LISTEN 4467/sshd
tcp 0 0 ::ffff:64.26.154.106:ssh ::ffff:210.90.86.1:afs3-bos ESTABLISHED 27360/sshd: [accept

 

i still get nothing from the server with the ip or with the domain name and with any user (web1_***) on port 110 or 25 it finds the server but the server doesn't respond like i said at the begining. it also doesn't respond when i use port 995 (secure pop) any other ideas?

 

Which distribution do you use?

 

mandriva 2006, i used the "perfect setup" guide

 

Did you set the security level to anything different from "Standard" during the initial installation (maybe "Paranoid")?

 

I did and then set it back down. now i've seen that it does actually go thru but it takes an incredible amount of time to get the emails. (the hardware is topnotch and the net connection is also top notch)

 

Anything in your mail log?

 

yes everything else works fine the web part of the server and teh dns and such. Nothing in the mail logs but it still takes an incredibly high amount of time to receive my mail. it does not fail anymore thought as long as the timeout is huge.

Thanks

 

am i able to check my qeue from the ispconfig menu? i still haven't had to chance to go to the server room

 

Mail queue is empty

 

And there's absolutely nothing in your mail log?