Hi, Yesterday I upgraded my servers to 3.2.5 and everything seemed fine. Unfortunately, today I discovered the E-mail page won't load. When I, or any client, click it, the loading animation shows up and stays for over a minute. The side menu is chenged, but the page won't load. Same goes for any link in the side menu. The only thing I can find in the logs is `mod_fcgid: can't apply process slot for /var/www/php-fcgi-scripts/ispconfig/.php-fcgi-starter` After some searching, i found a thread here from 2 years ago, suggesting adding `FcgidIOTimeout 3600` to the vhost config, but that does not help. Any ideas?
Do you maybe added a global alias for /mail in your web server config instead of using /webmail for the webmail application?
Yes, but if you would have set a global alias /mail for webmail, then not webmail will fail but the ispconfig mail page will show the behavior you described, That's why I asked.
Ah, ok, but as said, I did nothing except upgrade. However, there is a line `Alias /mail /var/www/ispconfig/mail` in the ispconfig vhost. If I disable that line, it works again! Thanks for the hint.
I thought so, but tried it anyway... Here is the output: Code: ~# ls -la /var/www/ispconfig/mail total 456 drwxr-x--- 6 ispconfig ispconfig 4096 Jun 18 2018 . drwxr-x--- 20 ispconfig ispconfig 4096 Jun 8 21:27 .. -rwxr-x--- 1 ispconfig ispconfig 5315 Jun 8 20:16 ajax_get_json.php -rwxr-x--- 1 ispconfig ispconfig 1216 Jun 8 20:16 backup_stats.php drwxr-x--- 2 ispconfig ispconfig 4096 Jan 8 2018 form drwxr-x--- 3 ispconfig ispconfig 4096 Dec 20 2017 lib drwxr-x--- 2 ispconfig ispconfig 4096 Jan 8 2018 list -rwxr-x--- 1 ispconfig ispconfig 2087 Jun 8 20:16 mail_alias_del.php -rwxr-x--- 1 ispconfig ispconfig 2099 Jun 8 20:16 mail_aliasdomain_del.php -rwxr-x--- 1 ispconfig ispconfig 6170 Jun 8 20:16 mail_aliasdomain_edit.php -rwxr-x--- 1 ispconfig ispconfig 637 Jun 8 20:16 mail_aliasdomain_list.php -rwxr-x--- 1 ispconfig ispconfig 7215 Jun 8 20:16 mail_alias_edit.php -rwxr-x--- 1 ispconfig ispconfig 625 Jun 8 20:16 mail_alias_list.php -rwxr-x--- 1 ispconfig ispconfig 2095 Jun 8 20:16 mail_blacklist_del.php -rwxr-x--- 1 ispconfig ispconfig 5456 Jun 8 20:16 mail_blacklist_edit.php -rwxr-x--- 1 ispconfig ispconfig 589 Jun 8 20:16 mail_blacklist_list.php -rwxr-x--- 1 ispconfig ispconfig 2105 Jun 8 20:16 mail_content_filter_del.php -rwxr-x--- 1 ispconfig ispconfig 2969 Jun 8 20:16 mail_content_filter_edit.php -rwxr-x--- 1 ispconfig ispconfig 621 Jun 8 20:16 mail_content_filter_list.php -rwxr-x--- 1 ispconfig ispconfig 2107 Jun 8 20:16 mail_domain_catchall_del.php -rwxr-x--- 1 ispconfig ispconfig 5664 Jun 8 20:16 mail_domain_catchall_edit.php -rwxr-x--- 1 ispconfig ispconfig 638 Jun 8 20:16 mail_domain_catchall_list.php -rwxr-x--- 1 ispconfig ispconfig 3905 Jun 8 20:16 mail_domain_del.php -rwxr-x--- 1 ispconfig ispconfig 27657 Jun 8 20:16 mail_domain_edit.php -rwxr-x--- 1 ispconfig ispconfig 682 Jun 8 20:16 mail_domain_list.php -rwxr-x--- 1 ispconfig ispconfig 2091 Jun 8 20:16 mail_forward_del.php -rwxr-x--- 1 ispconfig ispconfig 6683 Jun 8 20:16 mail_forward_edit.php -rwxr-x--- 1 ispconfig ispconfig 629 Jun 8 20:16 mail_forward_list.php -rwxr-x--- 1 ispconfig ispconfig 2083 Jun 8 20:16 mail_get_del.php -rwxr-x--- 1 ispconfig ispconfig 4781 Jun 8 20:16 mail_get_edit.php -rwxr-x--- 1 ispconfig ispconfig 596 Jun 8 20:16 mail_get_list.php -rwxr-x--- 1 ispconfig ispconfig 2731 Jun 8 20:16 mailinglist.php -rwxr-x--- 1 ispconfig ispconfig 2214 Jun 8 20:16 mail_mailinglist_del.php -rwxr-x--- 1 ispconfig ispconfig 12525 Jun 8 20:16 mail_mailinglist_edit.php -rwxr-x--- 1 ispconfig ispconfig 901 Jun 8 20:16 mail_mailinglist_list.php -rwxr-x--- 1 ispconfig ispconfig 2274 Jan 8 2018 mail_ml_membership_del.php -rwxr-x--- 1 ispconfig ispconfig 3596 Jan 8 2018 mail_ml_membership_edit.php -rwxr-x--- 1 ispconfig ispconfig 896 Jan 8 2018 mail_ml_membership_list.php -rwxr-x--- 1 ispconfig ispconfig 2107 Jun 8 20:16 mail_relay_recipient_del.php -rwxr-x--- 1 ispconfig ispconfig 2195 Jun 8 20:16 mail_relay_recipient_edit.php -rwxr-x--- 1 ispconfig ispconfig 582 Jun 8 20:16 mail_relay_recipient_list.php -rwxr-x--- 1 ispconfig ispconfig 2117 Jun 8 20:16 mail_spamfilter_del.php -rwxr-x--- 1 ispconfig ispconfig 5134 Jun 8 20:16 mail_spamfilter_edit.php -rwxr-x--- 1 ispconfig ispconfig 540 Jun 8 20:16 mail_spamfilter_list.php -rwxr-x--- 1 ispconfig ispconfig 2095 Jun 8 20:16 mail_transport_del.php -rwxr-x--- 1 ispconfig ispconfig 6370 Jun 8 20:16 mail_transport_edit.php -rwxr-x--- 1 ispconfig ispconfig 616 Jun 8 20:16 mail_transport_list.php -rwxr-x--- 1 ispconfig ispconfig 2723 Jun 8 20:16 mail_user_del.php -rwxr-x--- 1 ispconfig ispconfig 18823 Jun 8 20:16 mail_user_edit.php -rwxr-x--- 1 ispconfig ispconfig 2215 Jun 8 20:16 mail_user_filter_del.php -rwxr-x--- 1 ispconfig ispconfig 4140 Jun 8 20:16 mail_user_filter_edit.php -rwxr-x--- 1 ispconfig ispconfig 1119 Jun 8 20:16 mail_user_list.php -rwxr-x--- 1 ispconfig ispconfig 6907 Jun 8 20:16 mail_user_stats.php -rwxr-x--- 1 ispconfig ispconfig 2095 Jun 8 20:16 mail_whitelist_del.php -rwxr-x--- 1 ispconfig ispconfig 5456 Jun 8 20:16 mail_whitelist_edit.php -rwxr-x--- 1 ispconfig ispconfig 585 Jun 8 20:16 mail_whitelist_list.php -rwxr-x--- 1 ispconfig ispconfig 2107 Jun 8 20:16 spamfilter_blacklist_del.php -rwxr-x--- 1 ispconfig ispconfig 3924 Jun 8 20:16 spamfilter_blacklist_edit.php -rwxr-x--- 1 ispconfig ispconfig 592 Jun 8 20:16 spamfilter_blacklist_list.php -rwxr-x--- 1 ispconfig ispconfig 2101 Jun 8 20:16 spamfilter_config_del.php -rwxr-x--- 1 ispconfig ispconfig 3304 Jun 8 20:16 spamfilter_config_edit.php -rwxr-x--- 1 ispconfig ispconfig 573 Jun 8 20:16 spamfilter_config_list.php -rwxr-x--- 1 ispconfig ispconfig 2101 Jun 8 20:16 spamfilter_policy_del.php -rwxr-x--- 1 ispconfig ispconfig 4980 Jun 8 20:16 spamfilter_policy_edit.php -rwxr-x--- 1 ispconfig ispconfig 980 Jun 8 20:16 spamfilter_policy_list.php -rwxr-x--- 1 ispconfig ispconfig 2099 Jun 8 20:16 spamfilter_users_del.php -rwxr-x--- 1 ispconfig ispconfig 4314 Jun 8 20:16 spamfilter_users_edit.php -rwxr-x--- 1 ispconfig ispconfig 572 Jun 8 20:16 spamfilter_users_list.php -rwxr-x--- 1 ispconfig ispconfig 2107 Jun 8 20:16 spamfilter_whitelist_del.php -rwxr-x--- 1 ispconfig ispconfig 3925 Jun 8 20:16 spamfilter_whitelist_edit.php -rwxr-x--- 1 ispconfig ispconfig 592 Jun 8 20:16 spamfilter_whitelist_list.php drwxr-x--- 2 ispconfig ispconfig 4096 Sep 6 2019 templates -rwxr-x--- 1 ispconfig ispconfig 2353 Jun 8 20:16 user_quota_stats.php -rwxr-x--- 1 ispconfig ispconfig 2973 Jun 8 20:16 webmailer.php -rwxr-x--- 1 ispconfig ispconfig 3712 Jun 8 20:16 xmpp_domain_del.php -rwxr-x--- 1 ispconfig ispconfig 26730 Jun 8 20:16 xmpp_domain_edit.php -rwxr-x--- 1 ispconfig ispconfig 682 Jun 8 20:16 xmpp_domain_list.php -rwxr-x--- 1 ispconfig ispconfig 2488 Jun 8 20:16 xmpp_user_del.php -rwxr-x--- 1 ispconfig ispconfig 6592 Jun 8 20:16 xmpp_user_edit.php -rwxr-x--- 1 ispconfig ispconfig 772 Jun 8 20:16 xmpp_user_list.php
What OS are you running? Do you have any conf-custom templates? I upgraded a debian 10 box yesterday, and have that Alias, and it works fine. I note in the directory list here that /var/www/ispconfig/mail and all subdirectories have g+s mode set: Code: # ls -la /var/www/ispconfig/mail total 444 drwxr-s--- 6 ispconfig ispconfig 4096 Jun 4 2018 . drwxr-s--- 20 ispconfig ispconfig 4096 Jul 9 2018 .. -rwxr-x--- 1 ispconfig ispconfig 5315 Jun 8 14:12 ajax_get_json.php -rwxr-x--- 1 ispconfig ispconfig 1216 Jun 8 14:12 backup_stats.php drwxr-s--- 2 ispconfig ispconfig 4096 Oct 28 2015 form drwxr-s--- 3 ispconfig ispconfig 4096 Jul 22 2015 lib drwxr-s--- 2 ispconfig ispconfig 4096 Oct 28 2015 list -rwxr-x--- 1 ispconfig ispconfig 2087 Jun 8 14:12 mail_alias_del.php -rwxr-x--- 1 ispconfig ispconfig 2099 Jun 8 14:12 mail_aliasdomain_del.php -rwxr-x--- 1 ispconfig ispconfig 6170 Jun 8 14:12 mail_aliasdomain_edit.php -rwxr-x--- 1 ispconfig ispconfig 637 Jun 8 14:12 mail_aliasdomain_list.php ...
Ubuntu 16.04.7 LTS. I have no conf-custom templates. I started this machine with ISPConfig 3.1 and skipped a few updates.
