Access errors with FTP and / stats page - FTP 503 and Http 403 error

I installed ISPconfig. I made all the necessary settings but I have problems with FTP access and the statistics / stats page.

With FTP access I have the following error:
331 User MyUser OK. Password required
Comando: PASS ********
Risposta: 530 Login authentication failed

I also tried to connect as an SSH and ispadmin user but the usual error always appears.
I have also replaced the password of the mysql.conf file with the one present in the config.inc.php file but the error persists.

When I try to access the / stats page I get the error 403 (you are not authorized).

Do you have any idea how to fix it? Thanks so much.

 

Thank you for your answer. I'll update you on the checks I made:
1. Installation - I was unable to install Jailkit. I installed it after installing ISPconfig. Will this be the problem? Do I need to update ISPconfig somehow?

2-3-4 I checked the settings and they are all right.

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ISPConfig Perfect Server Guide for Debian Stretch states:

https://www.howtoforge.com/tutorial...ind-dovecot-ispconfig-3.1/2/#-install-jailkit
However, for Debian 10 Buster the Guide no longer states that.
You have not mentioned what OS that host has nor what version of ISPConfig is installed.

 

Thanks for your answers. I'll update you on the problem:
The ISPconfig version is 3.1.15. The system is Xubuntu 20.

During the installation I had chosen the PHP7.4 version which provided the following errors, I don't know if these libraries are useful, I believe they are not available for php 7.4:

E: The php7.4-recode package could not be found
E: Cannot find any package via the "php7.4-recode" glob
E: No package could be found via the regular expression "php7.4-recode"
E: The php-gettext package could not be found

I tried to update ISPconfig with the command:
ispconfig_update.sh

After the crontab upgrade, this error appeared:

Updating Crontab
Restarting services ...
Failed to reload php7.2-fpm.service: Unit php7.2-fpm.service not found.
Update finished.

ISPconfig is no longer accessible now. The page shows the following error: 502 Bad Gateway - nginx / 1.18.0 (Ubuntu)

Thanks a lot for your answers.

 

Thank you very much,

maybe I solved the problem.
I installed the 'git-stable' version of ISPconfig.
FTP now seems to be working. I still have no files on the site. Now I try to install Wordpress and see if everything works.

 

Unfortunately the problem is not solved, now it seems that the connection is established but I cannot read the contents of the folder. The FTP log is as follows:

Status: Connection established.
Waiting for the welcome message ...
Status: TLS initialization ...
Status: Certificate verification in progress ...
Status: TLS connection established.
Status: Signed in
Status: Reading folder list ...
Command: PWD
Answer: 257 "/" is your current location
Command: TYPE I
Answer: 200 TYPE is now 8-bit binary
Command: PASV
Answer: 227 Entering Passive Mode (--,--,--,--,130,82)
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: The contents of the folder could not be read.

Do you have any idea?
Thanks so much

 

The problem should be solved. I opened some Firewall ports as indicated in the link.
Thank you very much.