APS not updating

Discussion in 'ISPConfig 3 Priority Support' started by tortib, Sep 22, 2014.

  1. tortib

    tortib Member

    Hello,

    I'm having an issue with APS updating. I receive an error stating "String could not be parsed as XML". I have read this thread about the issue. However, my server is located in a datacenter and I doubt the issue is with their routers. I have tried to add the path /usr/local/ispconfig to the PHP path in system settings in ISPConfig but that also didn't help. I also ran update.php from the ispconfig install dir and it still didn't solve the issue.
    I ran the following from my server and I was able to connect to both http and https:
    Code:
    curl http://apsstandard.org
    curl https://apsstandard.org
    I really need to get this working so I would appreciate any assistance that is available.

    Thank you.
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    The problem is that the HTML that apsstandard,org delivers can not be parsed, its not an issue with reaching the page. So thats most likely nothing that we can fix.
     
  3. tortib

    tortib Member

    Thanks for replying Till.

    So I cannot use APS packages with ISPConfig?
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    I will check if there is something that we can do. Normally this issue disappers after a few days when apsstandard.org fixes their website again. The last times this happens, it was not an issue with ispconfig, it was simply a html fault (unclosed tag or similar) on apstandard.org.
     
    Last edited: Sep 22, 2014
  5. tortib

    tortib Member

    I think you're correct because I tried to add the feed to thunderbird and when I validated the atom feed it gave errors. :(

    Would you be willing to contact APS and let them know?

    Thanks till.
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    I will contact them.

    Did you use the aps installer already on this server, or is it a new system were you did not use the aps installer yet?
     
  7. tortib

    tortib Member

    New system where I have not used the installer yet.
     
  8. till

    till Super Moderator Staff Member ISPConfig Developer

    Ok. I just tested the aps installer on the centos 7 servers that I'am currently testing and it was able to download the packages. Which exact ispconfig version do you have installed and which OS do you use?
     
  9. tortib

    tortib Member

    Hmm odd.

    I'm using Ubuntu 14.04 LTS with ISPConfig 3.0.5.4 Patch 3 installed.
     
  10. till

    till Super Moderator Staff Member ISPConfig Developer

    Please try:

    apt-get install php5-curl curl

    to see if the required packages are installed. And you get the error when you click on "update packagelist"?
     
  11. tortib

    tortib Member

    Curl is already installed as well as php5-curl. And yes whenever I click on update package list I get the XML parse error.
     
  12. till

    till Super Moderator Staff Member ISPConfig Developer

    Do you get the error immediately or after a few seconds? And you are absolutely sure that there is no firewal blocking outgoing connections from the server to apsstandard.org?
     
  13. tortib

    tortib Member

    I receive the error after about 30-60 seconds. I don't think there is any firewall blocking the connection because when I run curl http://apsstandard.org I receive HTML in my terminal output. So the connection is being established. I also tried with https and it's connecting as well so port 80 and 443 outbound to apsstandard.org are working.
     
  14. till

    till Super Moderator Staff Member ISPConfig Developer

    Hmm, ok. And do any packages get added to the list?
     
  15. tortib

    tortib Member

    No, no packages get added to the list.
     

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