Hello, I have 2 FTP users: 1 older one, and 1 new one that I just created. I'm using ispconfig 3.2.7. Ubuntu 18.04.6 LTS pure-ftpd v1.0.46 [privsep] mysql Ver 15.1 Distrib 10.1.48-MariaDB, for debian-linux-gnu (x86_64) using readline 5.2 First of all, the server (pure-ftpd-mysql) is up and running, and user 1 can access it. User 1's passwort hash in dbispconfig/ftp_user starts with $1$. User 2 however cannot authenticate. User 2's password hash in dbispconfig/ftp_user starts with $6$rounds=5000$ Code: Jan 23 13:13:11 server1 pure-ftpd: (?@2001:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx) [INFO] New connection from 2001:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx Jan 23 13:13:16 server1 pure-ftpd: (?@2001:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx) [WARNING] Authentication failed for user [ftp_xxxxxx_1] Jan 23 13:13:16 server1 pure-ftpd: (?@2001:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx) [INFO] Logout. Does someone have an idea whats going on here?
Try to set a different password, might be that the password you are using has a special char which gots escaped in the wrong way, there are known problems with passwords that contain umlauts for mail accounts and the same issue might probably affect FTP users too.
Unfortunately, this doesn't seem to solve the issue. I tried a simple alphanumeric password and two different clients (WinSCP and Explorer)
Any unfinished job in ISPConfig UI? Anyway, I will normally create another user or delete and recreate user2 and retry.
Seems like something is broken somewhere and I would run a test on my server if that happened, but before that did you create another user that is not the same user?
I created other ftp users (for different clients) for test purposes and they can log in. Their pw hashes start with $6$ as well, so on the contrary of my initial hunge, this does not seem to be the issue.
