Authentification SMTP failed

ensure your /etc/postfix/main.cf contains the following

Code:

smtpd_sasl_auth_enable = yes
broken_sasl_auth_clients = yes
smtpd_sasl_authenticated_header = yes
smtp_sasl_password_maps = proxy:mysql:/etc/postfix/mysql-virtual_sender-relayauth.cf, texthash:/etc/postfix/sasl_passwd
smtp_sasl_auth_enable = yes
smtp_sasl_security_options = noanonymous, noplaintext
smtp_sasl_tls_security_options = noanonymous
smtpd_sasl_type = dovecot
smtpd_sasl_path = private/auth

ensure the credentials in /etc/dovecot/dovecot-sql.conf are working
it contains a line like this

Code:

connect = host=localhost dbname=dbispconfig user=ispconfig password=herbert port=3306

so I test with

Code:

mysql -p -uispconfig dbispconfig

command, it will ask for the password and grant me access if everything's correct.

restart services

Code:

systemctl restart dovecot
systemctl restart postfix

 

I added that
// IMAP host chosen to perform the log-in.
// See defaults.inc.php for the option description.
$config['imap_host'] = ["localhost:143"];

the difference is here :
$config['smtp_host'] = 'localhost:25'; I have smtp_port on my side

// IMAP host chosen to perform the log-in.
// See defaults.inc.php for the option description.
$config['imap_host'] = ["localhost:143"];

the difference is here :
$config['smtp_host'] = 'localhost:25'; I have smtp_port on my side


mysql -p -uispconfig dbispconfig ===> ok works
systemctl restart dovecot
systemctl restart postfix

Roundcude do not want to work.

my /etc/postfix/main.cf ==> Yes I have everything.

 

ensure your postfix/main file looks like stated here
https://www.ztk.casa/ispconfig/ai_result_u2404/

also I wonder what roundcube version you are using

 

Roundcube Webmail 1.6.6
here the difference for postfix
#smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu)
smtpd_banner = vps.clicshopping.eu ESMTP $mail_name (Ubuntu)
....

message_size_limit = 0 ==> end of file

 

maybe its just a borked session storage in roundcube?

you checked the main.cf not the master.cf

 

It was main.cf, (sorry)

 

It might also be way more simple.

I remember roundcube had an issue with old sessions or something when the des key changed or whatever.

I wonder what happens, if you create a new testing mailbox in ispconfig, and try sending form that one - basically creating a fresh roundcube profile.

 

I just do that, but the problem is the same.

 

Have you checked your mail log if roundcube uses port 587 still?
Are you using apache or nginx and what does the url look like you are accessing roundcube?

 

Like you said, using the account from google did work, right? So external access is authenticated, just roundcube does not seem to play well?

 

yes 587
Apache
I can create for you a test email ?

 

Yes it's exact, with google or thunderbird no problem, It's just roundcube

 

so either you did not change the config accordingly to the posted one or
roundcube dir not pick up the config file, what is more likely?

please delete that, your mail server works perfectly fine on port 25 and port 587 using tls

 

Thank you for the test
......roundcube dir not pick up the config file, what is more likely? no idea

 

I was really asking:
is the configuration file of your roundcube looking exactly like the one shown before / linked by me?
I assume you make backups.

If you indeed have no port 587 in your roundcube config, it is fetching it from somewhere else, might get overwritten or it
is in another way borked roundcube setup.

if you insist in using port 587, it comes with some extra steps to check,

like using
$config['smtp_auth_type'] = 'LOGIN';
or how well you want to check the servers tls certificate and so on.

so for simple testing use the original config like linked and quoted.


As I could verify your roundcube is indeed running on ispconfig port 8081 I assume the rest is fine, too.
/var/lib/roundcube
would be the directory for roundcube then and should look like this

Code:

root@ispai:/etc/apache2# ls -Alah /var/lib/roundcube/
total 24K
drwxr-xr-x  6 root     root     4.0K Jul 30 16:33 .
drwxr-xr-x 64 root     root     4.0K Jul 30 16:33 ..
lrwxrwxrwx  1 root     root       14 Mar 14 18:28 config -> /etc/roundcube
lrwxrwxrwx  1 root     root       23 Mar 14 18:28 .htaccess -> /etc/roundcube/htaccess
lrwxrwxrwx  1 root     root       30 Mar 14 18:28 index.php -> /usr/share/roundcube/index.php
lrwxrwxrwx  1 root     root       19 Mar 14 18:28 logs -> ../../log/roundcube
drwxr-xr-x  2 root     root     4.0K Jul 30 16:33 plugins
lrwxrwxrwx  1 root     root       28 Mar 14 18:28 program -> /usr/share/roundcube/program
drwxr-xr-x  3 root     root     4.0K Jul 30 16:33 public_html
drwxr-xr-x  2 root     root     4.0K Jul 30 16:33 skins
lrwxrwxrwx  1 root     root       24 Mar 14 18:28 SQL -> /usr/share/roundcube/SQL
drwxr-x---  2 www-data www-data 4.0K Mar 14 18:28 temp

take not to the config folder pointing to /etc/roundcube
if it does not look like that, that'd be bad.

When was the last time you rebooted your server?
My intention is to restart php / redis solely but this answer is so long already

 

Yes,
I updated the config
$config['default_host'] = 'localhost';
$config['smtp_auth_type'] = 'LOGIN';// %z - IMAP domain (IMAP hostname without the first part)
$config['imap_host'] = ["localhost:143"];
$config['smtp_server'] = 'localhost:25';

When was the last time you rebooted your server? Yesterday

Code:

ls -Alah /var/lib/roundcube/
total 24K
drwxr-xr-x  6 root     root     4.0K Jul 25 19:35 .
drwxr-xr-x 72 root     root     4.0K Jul 25 19:43 ..
lrwxrwxrwx  1 root     root       23 Mar 14 18:28 .htaccess -> /etc/roundcube/htaccess
lrwxrwxrwx  1 root     root       24 Oct 23  2021 SQL -> /usr/share/roundcube/SQL
lrwxrwxrwx  1 root     root       14 Oct 23  2021 config -> /etc/roundcube
lrwxrwxrwx  1 root     root       30 Mar 14 18:28 index.php -> /usr/share/roundcube/index.php
lrwxrwxrwx  1 root     root       19 Oct 23  2021 logs -> ../../log/roundcube
drwxr-xr-x  2 root     root     4.0K Jul 25 19:35 plugins
[QUOTE="ztk.me, post: 459081, member: 151237"]using[/QUOTE]

drwxr-xr-x  3 root     root     4.0K Jul 25 19:35 public_html
drwxr-xr-x  2 root     root     4.0K Jul 25 19:36 skins
drwxr-x---  2 www-data www-data 4.0K Oct 23  2021 temp

 

Ok restart the server and roundcube works !!!!!

My god !!!!!
Thank you very much

 

ahahaha we better don't tell anyone gz

 

I remember @Th0m always reminds us to do this, if we read his signature...