Backup won't run

Discussion in 'Installation/Configuration' started by Posix UK, Dec 1, 2022.

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  1. Posix UK

    Posix UK New Member

    Backup won't run and I haven't been able to find anything in the logs after enabling debug.

    The test script doesn't produce a report:
    Code:
    root@server:~# wget -q -O htf-common-issues.php "http://gitplace.net/pixcept/ispconfig-tools/raw/stable/htf-common-issues.php" && php -q htf-common-issues.php
    root@server:~# cat htf_report.txt | more
    cat: htf_report.txt: No such file or directory
    Code:
    root@server:~# lsb_release -a
    No LSB modules are available.
    Distributor ID:    Devuan
    Description:    Devuan GNU/Linux 1.0 (jessie)
    Release:    1.0
    Codename:    jessie
    root@server:~#
    
    Code:
    root@server:~# php -v
    PHP 7.4.19 (cli) (built: May 11 2021 20:59:33) ( NTS )
    Copyright (c) The PHP Group
    Zend Engine v3.4.0, Copyright (c) Zend Technologies
        with Zend OPcache v7.4.19, Copyright (c), by Zend Technologies
    root@server:~# 
    Code:
    root@server:~# crontab -l
    * * * * * /usr/local/ispconfig/server/server.sh 2>&1 | while read line; do echo `/bin/date` "$line" >> /var/log/ispconfig/cron.log; done
    * * * * * /usr/local/ispconfig/server/cron.sh 2>&1 | while read line; do echo `/bin/date` "$line" >> /var/log/ispconfig/cron.log; done
    root@server:~# 
     
  2. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    Devuan is not among the supported operating systems for ISPConfig. It needs some tuning to work, and event then some features may just not work properly.
    What is strange is common-issues script doing nothing, not even output error messages.
    Did the download work and file htf-common-issues.php appeared in the directory?
    Devuan 1.0 seems old version, did it come with PHP 7.4 or have you replaced the original PHP with version 7.4?
     
  3. Posix UK

    Posix UK New Member

    Hello Taleman, thank you for your reply! Our hosting suggested ISPConfig and installed it for us. I wasn't aware our platform was unsupported, so thank you for enlightening me. I don't want to waste your time trying to fix an unsupported system, but if you can easily give any advice without much effort, I would be grateful. I can go back to our hosting to fix this. In answer to your question, yes the download worked, and yes PHP was originally older version and later updated to 7.4.
    Code:
    root@server:~# ls -l
    total 3576
    -rwxr-xr-x 1 root    root       6301 Jul 26  2017 backup-local.pl
    drwxr-xr-x 3 root    root       4096 Sep 29  2020 backups
    -rw-r--r-- 1 root    root    3602740 Jan 27  2021 c9aps2
    -rwxr-xr-x 1 root    root        535 Jan 25  2018 delete-from-mailq
    -rw-r--r-- 1 root    root          0 Dec  1 03:45 htf-common-issues.php
    -rwxr-xr-x 1 root    root       1385 Feb 21  2020 install.php7.2
    -rwxr-xr-x 1 root    root       1150 Feb 21  2020 install.php7.4
    drwxr-xr-x 2 builder builder    4096 Feb 25  2020 php7.4
    drwxr-xr-x 2 root    root      12288 Feb 21  2020 php7.x
    -rwxr-xr-x 1 root    root       1429 Oct 27  2016 server_monitor.pl
    drwxr-xr-x 9 web46   client9    4096 Jan 26  2021 web
    drwxr-xr-x 7    5037 client1    4096 Jan 19  2018 wp-property
    root@server:~#
    
     
  4. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    ISPConfig supports only the PHP version that is default on the host OS, so even if ISPConfig supported Devuan, upgrading PHP would break ISPConfig.
    And why such old Devuan 1.0? Seems current Devuan is 4.0.
     
    Posix UK and ahrasis like this.

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