cannot connect to ispconfig installation after automated installation.

Discussion in 'ISPConfig 3 Priority Support' started by norrinsradd, Feb 8, 2024.

  1. norrinsradd

    norrinsradd New Member HowtoForge Supporter

    Hi,
    cannot connect to public ispconfig installation after automated install.
    sh-5.1# lsb_release -a
    No LSB modules are available.
    Distributor ID: Debian
    Description: Debian GNU/Linux 11 (bullseye)
    Release: 11
    Codename: bullseye

    sh-5.1# php -v
    PHP 7.4.33 (cli) (built: Sep 4 2023 08:11:54) ( NTS )
    Copyright (c) The PHP Group
    Zend Engine v3.4.0, Copyright (c) Zend Technologies
    with Zend OPcache v7.4.33, Copyright (c), by Zend Technologies

    Here is the output of htf_report.txt:
    Code:
    ##### SERVER #####
    IP-address (as per hostname): ***.***.***.***
    [WARN] could not determine server's ip address by ifconfig
    [INFO] OS version is Debian GNU/Linux 11 (bullseye)
     
    [INFO] uptime:  10:55:59 up 58 min,  1 user,  load average: 0.01, 0.01, 0.00
     
    [INFO] memory:
                   total        used        free      shared  buff/cache   available
    Mem:           863Mi       540Mi        82Mi        51Mi       241Mi       143Mi
    Swap:             0B          0B          0B
     
    [INFO] systemd failed services status:
      UNIT LOAD ACTIVE SUB DESCRIPTION
    0 loaded units listed.
    
    [INFO] ISPConfig is installed.
    
    ##### ISPCONFIG #####
    ISPConfig version is 3.2.11p1
    
    
    ##### VERSION CHECK #####
    
    [INFO] php (cli) version is 7.4.33
    [INFO] php-cgi (used for cgi php in default vhost!) is version 7.4.33
    
    ##### PORT CHECK #####
    
    
    ##### MAIL SERVER CHECK #####
    
    
    ##### RUNNING SERVER PROCESSES #####
    
    [INFO] I found the following web server(s):
            Apache 2 (PID 937)
    [INFO] I found the following mail server(s):
            Postfix (PID 1730)
    [INFO] I found the following pop3 server(s):
            Dovecot (PID 661)
    [INFO] I found the following imap server(s):
            Dovecot (PID 661)
    [INFO] I found the following ftp server(s):
            PureFTP (PID 1160)
    
    ##### LISTENING PORTS #####
    (only           ()
    Local           (Address)
    [anywhere]:587          (1730/master)
    [localhost]:6379                (719/redis-server)
    [localhost]:11211               (668/memcached)
    [anywhere]:110          (661/dovecot)
    [anywhere]:143          (661/dovecot)
    [anywhere]:465          (1730/master)
    [anywhere]:21           (1160/pure-ftpd)
    ***.***.***.***:53              (669/named)
    [localhost]:53          (669/named)
    [anywhere]:22           (829/sshd:)
    [anywhere]:25           (1730/master)
    [localhost]:953         (669/named)
    [anywhere]:4190         (661/dovecot)
    [anywhere]:993          (661/dovecot)
    [anywhere]:995          (661/dovecot)
    [localhost]:11332               (720/rspamd:)
    [localhost]:11333               (720/rspamd:)
    [localhost]:11334               (720/rspamd:)
    [localhost]:10023               (991/postgrey)
    *:*:*:*::*:3306         (816/mariadbd)
    *:*:*:*::*:587          (1730/master)
    *:*:*:*::*:6379         (719/redis-server)
    [localhost]10           (661/dovecot)
    [localhost]43           (661/dovecot)
    *:*:*:*::*:8080         (937/apache2)
    *:*:*:*::*:80           (937/apache2)
    *:*:*:*::*:465          (1730/master)
    *:*:*:*::*:8081         (937/apache2)
    *:*:*:*::*:21           (1160/pure-ftpd)
    *:*:*:*::*:53           (669/named)
    *:*:*:*::*6245:bdff:fecb:53             (669/named)
    *:*:*:*::*:22           (829/sshd:)
    *:*:*:*::*:25           (1730/master)
    *:*:*:*::*:953          (669/named)
    *:*:*:*::*:443          (937/apache2)
    *:*:*:*::*:4190         (661/dovecot)
    *:*:*:*::*:993          (661/dovecot)
    *:*:*:*::*:995          (661/dovecot)
    *:*:*:*::*:11332                (720/rspamd:)
    *:*:*:*::*:11333                (720/rspamd:)
    *:*:*:*::*:11334                (720/rspamd:)
    *:*:*:*::*:10023                (991/postgrey)
    
    
    
    
    ##### IPTABLES #####
    Chain INPUT (policy ACCEPT)
    target     prot opt source               destination         
    f2b-sshd   tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 22
    
    Chain FORWARD (policy ACCEPT)
    target     prot opt source               destination         
    
    Chain OUTPUT (policy ACCEPT)
    target     prot opt source               destination         
    
    Chain f2b-sshd (1 references)
    target     prot opt source               destination         
    RETURN     all  --  [anywhere]/0            [anywhere]/0           
    
    
    
    
    ##### LET'S ENCRYPT #####
    acme.sh is installed in /root/.acme.sh/acme.sh
    Please assist.
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    The output shows that ISPConfig is installed and listening on port 8080. Either you see a wrong URL or you run an firewall in front of the server that blocks port 8080.
     
  3. norrinsradd

    norrinsradd New Member HowtoForge Supporter

    Hi Till,

    I have not created a firewall for this instance. I have looked at the control panel in the Firewall manager, it says no firewall to display. On the contrary, I have never used instances with this provider before, how do I check if I am somehow blocking access to 8080. Also, surely I should be able to see the an apache splash screen either by IP / host. The screen is blank.

    Thanks.
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    You ,right want to ask their support then.

    Not necessarily if it is blocked too. But you might want to check apache error and access log files in /etc/apache2/ if you get an error logged there when you access the server with a browser on port 80 (http://) and port 8080 (https://) using the system hostname. You should also try using the IP, maybe the hostname you use just points to a wrong server.

    You can see in your output that Apache is working and listening on port 80:

    Code:
    *:*:*:*::*:80           (937/apache2)
    And you can see that ISPConfig is working as well and listening on port 8080:

    Code:
    *:*:*:*::*:8080         (937/apache2)
     
  5. norrinsradd

    norrinsradd New Member HowtoForge Supporter

    Thanks Till,

    Have a great day :)
     

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