Can't access to ISPConfig Interface

I reinstalled all php modules
but the problem I see when I execute the test report is :

Code:

PHP Warning:  PHP Startup: Unable to load dynamic library 'mysqli' (tried: /usr/lib/php/20180731/mysqli (/usr/lib/php/20180731/mysqli: cannot open shared object file: No such file or directory), /usr/lib/php/20180731/mysqli.so (/usr/lib/php/20180731/mysqli.so: undefined symbol: mysqlnd_global_stats)) in Unknown on line 0
PHP Warning:  PHP Startup: Unable to load dynamic library 'mysqli.so' (tried: /usr/lib/php/20180731/mysqli.so (/usr/lib/php/20180731/mysqli.so: undefined symbol: mysqlnd_global_stats), /usr/lib/php/20180731/mysqli.so.so (/usr/lib/php/20180731/mysqli.so.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
PHP Warning:  PHP Startup: Unable to load dynamic library 'mysqli.so' (tried: /usr/lib/php/20180731/mysqli.so (/usr/lib/php/20180731/mysqli.so: undefined symbol: mysqlnd_global_stats), /usr/lib/php/20180731/mysqli.so.so (/usr/lib/php/20180731/mysqli.so.so: cannot open shared object file: No such file or directory)) in Unknown on line 0

when I went to that directory the mysqli.so file is present :

 

You may need to restart your webserver service.

Code:

systemctl restart apache2 
systemctl restart nginx

 

While at that fix this too.

 

Just checked Now

Code:

##### SERVER #####
IP-address (as per hostname): ***.***.***.***
[WARN] could not determine server's ip address by ifconfig
[INFO] OS version is Debian GNU/Linux 10 (buster)

[INFO] uptime:  23:00:23 up 12 days,  2:12,  2 users,  load average: 0.10, 0.09, 0.08

[INFO] memory:
              total        used        free      shared  buff/cache   available
Mem:          3.8Gi       2.0Gi       631Mi       121Mi       1.1Gi       1.4Gi
Swap:            0B          0B          0B

[INFO] systemd failed services status:
0 loaded units listed. Pass --all to see loaded but inactive units, too.
To show all installed unit files use 'systemctl list-unit-files'.

[INFO] ISPConfig is installed.

##### ISPCONFIG #####
ISPConfig version is 3.2.8p2


##### VERSION CHECK #####

[INFO] php (cli) version is 7.3.33-8+0~20221028.101+debian10~1.gbpb248c7
[INFO] php-cgi (used for cgi php in default vhost!) is version 7.3.33

##### PORT CHECK #####


##### MAIL SERVER CHECK #####


##### RUNNING SERVER PROCESSES #####

[INFO] I found the following web server(s):
        Apache 2 (PID 3801)
[INFO] I found the following mail server(s):
        Postfix (PID 1287)
[INFO] I found the following pop3 server(s):
        Dovecot (PID 703)
[INFO] I found the following imap server(s):
        Dovecot (PID 703)
[INFO] I found the following ftp server(s):
        PureFTP (PID 12011)

##### LISTENING PORTS #####
(only           ()
Local           (Address)
[anywhere]:995          (703/dovecot)
[localhost]:10023               (906/postgrey)
[localhost]:10024               (1268/amavisd-new)
[localhost]:10025               (1287/master)
[localhost]:10026               (1268/amavisd-new)
[localhost]:10027               (1287/master)
[anywhere]:587          (1287/master)
[localhost]:11211               (673/memcached)
[anywhere]:110          (703/dovecot)
[anywhere]:143          (703/dovecot)
[anywhere]:465          (1287/master)
[anywhere]:21           (12011/pure-ftpd)
***.***.***.***:53              (741/named)
[localhost]:53          (741/named)
[anywhere]:22           (785/sshd)
[anywhere]:25           (1287/master)
[localhost]:953         (741/named)
[anywhere]:993          (703/dovecot)
*:*:*:*::*:995          (703/dovecot)
*:*:*:*::*:10023                (906/postgrey)
*:*:*:*::*:10024                (1268/amavisd-new)
*:*:*:*::*:10026                (1268/amavisd-new)
*:*:*:*::*:3306         (879/mysqld)
*:*:*:*::*:587          (1287/master)
[localhost]10           (703/dovecot)
[localhost]43           (703/dovecot)
*:*:*:*::*:8080         (3801/apache2)
*:*:*:*::*:80           (3801/apache2)
*:*:*:*::*:8081         (3801/apache2)
*:*:*:*::*:465          (1287/master)
*:*:*:*::*:21           (12011/pure-ftpd)
*:*:*:*::*:53           (741/named)
*:*:*:*::*:22           (785/sshd)
*:*:*:*::*:25           (1287/master)
*:*:*:*::*:953          (741/named)
*:*:*:*::*:443          (3801/apache2)
*:*:*:*::*:993          (703/dovecot)




##### IPTABLES #####
Chain INPUT (policy ACCEPT)
target     prot opt source               destination
f2b-pure-ftpd  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 21
f2b-postfix-sasl  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 25
f2b-sshd   tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 22

Chain FORWARD (policy ACCEPT)
target     prot opt source               destination

Chain OUTPUT (policy ACCEPT)
target     prot opt source               destination

Chain f2b-sshd (1 references)
target     prot opt source               destination
REJECT     all  --  ***.***.***.***        [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***        [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***        [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***        [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***       [anywhere]/0            reject-with icmp-port-unreachable
RETURN     all  --  [anywhere]/0            [anywhere]/0

Chain f2b-postfix-sasl (1 references)
target     prot opt source               destination
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***        [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***          [anywhere]/0            reject-with icmp-port-unreachable
REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
RETURN     all  --  [anywhere]/0            [anywhere]/0

Chain f2b-pure-ftpd (1 references)
target     prot opt source               destination
RETURN     all  --  [anywhere]/0            [anywhere]/0




##### LET'S ENCRYPT #####
acme.sh is installed in /root/.acme.sh/acme.sh

 

Here is ISPconfig Interface : https://azure.ilyasine.com:8080
and the phpmyadmin works https://azure.ilyasine.com:8080/phpmyadmin
PHPinfo : https://azure.ilyasine.com:8080/phpinfo.php

If you accept @Th0m or @pyte I can give you access to the server in private to fix this problem for me
or by video call once you are ready
as I told @till I will pay you via paypal once the problem is resolved

 

check your php.ini file. (/etc/php/version/apache2) make sure the mysql extensions are listed in this order:

Code:

extension=mysqlnd
extension=mysqli

that'll get rid of this error:

Code:

PHP Warning:  PHP Startup: Unable to load dynamic library 'mysqli.so' (tried: /usr/lib/php/20180731/mysqli.so (/usr/lib/php/20180731/mysqli.so: undefined symbol: mysqlnd_global_stats), /usr/lib/php/20180731/mysqli.so.so (/usr/lib/php/20180731/mysqli.so.so: cannot open shared object file: No such file or directory)) in Unknown on line 0

 

Doesn't fixed the problem here is the log

Code:

[Mon Nov 21 18:27:19.101575 2022] [fcgid:warn] [pid 9693] [client 41.141.41.67:22645] mod_fcgid: stderr: #6 /usr/local/ispconfig/interface/lib/app.inc.php(405): app->initialize_session(), referer: https://forum.howtoforge.com/
[Mon Nov 21 18:27:19.101582 2022] [fcgid:warn] [pid 9693] [client 41.141.41.67:22645] mod_fcgid: stderr: #7 /usr/local/ispconfig/interface/web/index.php(32): require_once in /usr/local/ispconfig/interface/lib/classes/db_mysql.inc.php on line 527, referer: https://forum.howtoforge.com/

 

I fixed the problem
I did the upgrade from debian 10 to 11 that use php7.4 as default version
updated ISPconfig
and its done !! finally
Thank you @all