Can't send or receive email!

No errors I can see . . .

This is my error log as I opened up email. I have 2 accounts created, one that is also a SysAdmin on the system and one that is strictly for the domain I built. This is what I have . . .

Again, I think it may be something very simple and "beginner-level" that is wrong for me here, but I can't see it!

/var/log/maillog


Jul 8 15:43:52 email-beststylesusa dovecot: imap-login: Login: user=<moralfake>, method=PLAIN, rip=::ffff:98.15.243.177, lip=::ffff:68.167.129.3, TLS
Jul 8 15:44:02 email-beststylesusa dovecot: imap-login: Aborted login (2 authentication attempts): user=<sergio.fakename>, method=PLAIN, rip=::ffff:98.15.243.177, lip=::ffff:68.167.129.3, TLS

 

Something odd

Can anyone tell me or show me what the "standard" functional local-host-names file should look like? I am seeing entries I am not sure are correct?

This is what it looks like . . .

BTW, the hostname of my system is email-beststylesusa.com (uname -a = email-beststylesusa)
hostname command returns : email-beststylesusa.com

This is what my local-host-names looks like . . .

[root@email-beststylesusa postfix]# more local-host-names
###################################
#
# ISPConfig local-host-names Configuration File
# Version 1.0
#
###################################
localhost
email-beststylesusa.com
localhost.email-beststylesusa.com
localhost.com
localhost.localdomain
www.email-beststylesusa.com
#### MAKE MANUAL ENTRIES BELOW THIS LINE! ####

 

Do I click on the checkboxes then?

Thanks Till. Do I click the DNS and DNS-MX boxes then, or leave them alone?

 

Just so my muddled mind is crystal clear . . .

OK. So I have the co-domain set as you instructed. Now, on the Management tab under "Settings > Server, there is a set of blanks. They are hostname, domain, etc . . one is IP list . . . Do I need to put anything there?

Also, in the DNS tab under management > settings > server, do I need to put anything in the DNS entries? Originally they said www.email-beststylesusa.com, but I erased them.

Was this the right thing to do?

 

The IP list can be empty, if you're using just one IP. All other fields should contain something.

You need this tab only if your run your own nameservers. If you do, you must fill in the names of the DNS servers under Default Ns1 and Default Ns2.

 

so my DNS is correct after all

I just got off the phone with COVAD . . . turns out they are routing their DNS thru NEW servers now, so that is why my records changed . . . . Now that I know that is correct, let's get back to basics . . .
I can't send or receive email!

1. Now, something to note is that my hostname for the local Linux box is EXACTLY the same as my domain name, so is this a problem?

2. It seems that the only user that can send email (but not receive) is my SysAdmin account on the system. No one else can send or receive anything.

3. I can see the new mail users I create in /etc/postfix/virtusertable just fine. I can create users with no problems, but they can't send or receive. The error I get is that they are unrecognized users. This is an example of what I get . . .

Jul 10 00:00:02 email-beststylesusa sendmail[15744]: m6A401vd015744: from=root, size=189, class=0, nrcpts=1, msgid=<[email protected]>, relay=root@localhost
Jul 10 00:00:02 email-beststylesusa postfix/smtpd[15745]: connect from localhost.localdomain[127.0.0.1]
Jul 10 00:00:02 email-beststylesusa postfix/smtpd[15745]: setting up TLS connection from localhost.localdomain[127.0.0.1]
Jul 10 00:00:02 email-beststylesusa postfix/smtpd[15745]: Anonymous TLS connection established from localhost.localdomain[127.0.0.1]: TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)
Jul 10 00:00:02 email-beststylesusa sendmail[15744]: STARTTLS=client, relay=[127.0.0.1], version=TLSv1/SSLv3, verify=FAIL, cipher=DHE-RSA-AES256-SHA, bits=256/256
Jul 10 00:00:02 email-beststylesusa postfix/smtpd[15745]: 136363CA2C6: client=localhost.localdomain[127.0.0.1], [email protected]
Jul 10 00:00:02 email-beststylesusa postfix/cleanup[15749]: 136363CA2C6: message-id=<[email protected]>
Jul 10 00:00:02 email-beststylesusa postfix/qmgr[15713]: 136363CA2C6: from=<[email protected]>, size=802, nrcpt=1 (queue active)
Jul 10 00:00:02 email-beststylesusa sendmail[15744]: m6A401vd015744: [email protected], ctladdr=root (0/0), delay=00:00:01, xdelay=00:00:00, mailer=relay, pri=30189, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (Ok: queued as 136363CA2C6)
Jul 10 00:00:02 email-beststylesusa postfix/smtpd[15745]: disconnect from localhost.localdomain[127.0.0.1]
Jul 10 00:00:02 email-beststylesusa postfix/local[15750]: 136363CA2C6: to=<[email protected]>, relay=local, delay=0.08, delays=0.05/0.01/0/0.02, dsn=2.0.0, status=sent (delivered to maildir)
Jul 10 00:00:02 email-beststylesusa postfix/qmgr[15713]: 136363CA2C6: removed
Jul 10 00:00:47 email-beststylesusa dovecot: imap-login: Login: user=<moralse>, method=PLAIN, rip=::ffff:98.15.200.148, lip=::ffff:68.167.129.3, TLS
Jul 10 00:02:11 email-beststylesusa dovecot: imap-login: Aborted login (4 authentication attempts): user=<sergio.morales>, method=PLAIN, rip=::ffff:98.15.200.148, lip=::ffff:68.167.129.3, TLS

Again, someone go over with me the extreme basics of how to set this up because I REALLY think I must have botched this install somehow.

Thanks all for your help!!!

sERGE

 

Are you using the correct usernames? Normally this is something like web1_someuser.

 

That Did It!!

HA! I was finally able to get into the accounts I created! You were right, I had to use the web15_XXXXX as the username. Now, I can get into the accounts, but sending or receiving email still eludes me.

WAIT!! I stand corrected! It works!! I just sent and received messages, but only to the other internal accounts. I want to send to my average account . . . let me try that and see what I get. I've been getting "Relay Access Denied" message when I try to send to external accounts . . .

sERGE

 

Please enable "Server requires authentication" in your email client.

 

Almost there!

OK. I enabled "what I think is "Server Requires Authentication" but Thunderbird doesn't have anything that quite matches that. I had tried using the auth on the users themselves but it complained about it not being supported, so I turned it on at the settings tab for the outgoing server . . . This is what I got . . .

 

Any errors in the mail log when this happens?

 

This is the maillog

Hey guys. This is what I got in the maillog when I try to send email from home using the acccounts I made on the Linux box in my wife's office.

Jul 13 23:33:20 email-beststylesusa dovecot: imap-login: Login: user=<web15_chenchob>, method=PLAIN, rip=::ffff:98.15.200.148, lip=::ffff:68.167.129.3, TLS
Jul 13 23:33:27 email-beststylesusa dovecot: imap-login: Aborted login (0 authentication attempts): rip=::ffff:98.15.200.148, lip=::ffff:68.167.129.3, TLS
Jul 13 23:33:27 email-beststylesusa dovecot: imap-login: Disconnected: rip=::ffff:98.15.200.148, lip=::ffff:68.167.129.3, TLS
Jul 13 23:39:27 email-beststylesusa dovecot: imap-login: Login: user=<web15_jien.tien>, method=PLAIN, rip=::ffff:98.15.200.148, lip=::ffff:68.167.129.3, TLS
Jul 13 23:39:36 email-beststylesusa dovecot: imap-login: Login: user=<web15_jien.tien>, method=PLAIN, rip=::ffff:98.15.200.148, lip=::ffff:68.167.129.3, TLS
Jul 13 23:39:46 email-beststylesusa dovecot: IMAP(web15_jien.tien): Connection closed
Jul 13 23:39:48 email-beststylesusa dovecot: imap-login: Login: user=<web15_jien.tien>, method=PLAIN, rip=::ffff:98.15.200.148, lip=::ffff:68.167.129.3, TLS
Jul 13 23:40:22 email-beststylesusa postfix/smtpd[14453]: connect from cpe-98-15-200-148.hvc.res.rr.com[98.15.200.148]
Jul 13 23:40:22 email-beststylesusa postfix/smtpd[14453]: setting up TLS connection from cpe-98-15-200-148.hvc.res.rr.com[98.15.200.148]
Jul 13 23:40:24 email-beststylesusa postfix/smtpd[14453]: Anonymous TLS connection established from cpe-98-15-200-148.hvc.res.rr.com[98.15.200.148]: TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)
Jul 13 23:40:31 email-beststylesusa postfix/smtpd[14453]: disconnect from cpe-98-15-200-148.hvc.res.rr.com[98.15.200.148]

Again, this is the message that Thunderbird spat out . . .

 

Continued from above

Again, I think my issues are coming from the fact that the IP address for my HOME computer is not in the allowed relay listings, what ever they are here. I am running an old Mac with OS10 and for me to be able to send email from my home account, I had to add my home IP to the relay list . . . I think this is my issue here. . . .

Thanks for all the help Falko and Till . . . It is very much appreciated!

sERGE

 

You seem to be using TLS. Does it work without TLS?

 

Not working at all outside of the system itself

OK . . . So I can end and receive email if I am in the system itself redirected to me, but with oor without TLS or SSL and with or without server secutity turned on I cannot send mail. Looks like receiving is fine though.

I still think my issue is in setting up my home computer in the relay lists, but I do not know how . . .
Help!! I'm so close I can TASTE it!!! lol

sERGE

 

Sending and receiving works LOCALLY

OK. So sending and receiving works locally if I redirect the display, and it works with either TLS or SSL security. If I try to use the accounts with Thunderbird from my home computer they fail. They can only work using TLS for receiving, but sending is dead.

Please anyone, help . . . This is a copy of the accounts and their logs from maillog . . .


ul 14 21:48:05 email-beststylesusa postfix/smtpd[2568]: Anonymous TLS connection established from email-beststylesusa.com[68.167.129.3]: TLSv1 with cipher DHE-RSA-CAMELLIA256-SHA (256/256 bits)
Jul 14 21:48:45 email-beststylesusa postfix/smtpd[2568]: 838FA3CA1DB: client=email-beststylesusa.com[68.167.129.3], sasl_method=PLAIN, sasl_username=web15_jien.tien
Jul 14 21:48:45 email-beststylesusa postfix/cleanup[2594]: 838FA3CA1DB: message-id=<[email protected]>
Jul 14 21:48:45 email-beststylesusa postfix/qmgr[15761]: 838FA3CA1DB: from=<[email protected]>, size=949, nrcpt=3 (queue active)
Jul 14 21:48:45 email-beststylesusa postfix/smtpd[2568]: disconnect from email-beststylesusa.com[68.167.129.3]
Jul 14 21:48:45 email-beststylesusa sendmail[2610]: m6F1mjT4002610: from=web15_chenchob, size=125, class=0, nrcpts=1, msgid=<[email protected]>, relay=web15_chenchob@localhost
Jul 14 21:48:45 email-beststylesusa postfix/smtpd[2568]: connect from localhost.localdomain[127.0.0.1]
Jul 14 21:48:45 email-beststylesusa postfix/smtpd[2568]: setting up TLS connection from localhost.localdomain[127.0.0.1]
Jul 14 21:48:45 email-beststylesusa postfix/smtpd[2568]: Anonymous TLS connection established from localhost.localdomain[127.0.0.1]: TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)
Jul 14 21:48:45 email-beststylesusa sendmail[2610]: STARTTLS=client, relay=[127.0.0.1], version=TLSv1/SSLv3, verify=FAIL, cipher=DHE-RSA-AES256-SHA, bits=256/256
Jul 14 21:48:45 email-beststylesusa postfix/smtpd[2568]: F10F53CA324: client=localhost.localdomain[127.0.0.1], [email protected]
Jul 14 21:48:46 email-beststylesusa postfix/cleanup[2594]: F10F53CA324: message-id=<[email protected]>
Jul 14 21:48:46 email-beststylesusa postfix/qmgr[15761]: F10F53CA324: from=<[email protected]>, size=802, nrcpt=1 (queue active)
Jul 14 21:48:46 email-beststylesusa sendmail[2610]: m6F1mjT4002610: [email protected], ctladdr=web15_chenchob (10018/10015), delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=30125, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (Ok: queued as F10F53CA324)
Jul 14 21:48:46 email-beststylesusa postfix/smtpd[2568]: disconnect from localhost.localdomain[127.0.0.1]
Jul 14 21:48:46 email-beststylesusa postfix/smtp[2596]: 838FA3CA1DB: to=<[email protected]>, relay=mail.beststylesusa.com[68.167.129.2]:25, delay=0.56, delays=0.08/0.01/0.44/0.03, dsn=2.0.0, status=sent (250 OK)
Jul 14 21:48:46 email-beststylesusa postfix/local[2615]: F10F53CA324: to=<[email protected]>, relay=local, delay=0.11, delays=0.07/0.01/0/0.03, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -f-)
Jul 14 21:48:46 email-beststylesusa postfix/qmgr[15761]: F10F53CA324: removed
Jul 14 21:48:47 email-beststylesusa postfix/smtp[2599]: 838FA3CA1DB: to=<[email protected]>, relay=hrndva-smtpin01.mail.rr.com[71.74.56.243]:25, delay=1.6, delays=0.08/0.02/1.2/0.26, dsn=2.0.0, status=sent (250 ok: Message 701686659 accepted)
Jul 14 21:48:50 email-beststylesusa postfix/local[2597]: 838FA3CA1DB: to=<[email protected]>, relay=local, delay=4.5, delays=0.08/0.01/0/4.4, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -f-)
Jul 14 21:48:50 email-beststylesusa postfix/qmgr[15761]: 838FA3CA1DB: removed
Jul 14 21:51:36 email-beststylesusa dovecot: imap-login: Login: user=<web15_chenchob>, method=PLAIN, rip=::ffff:98.15.200.148, lip=::ffff:68.167.129.3, TLS
Jul 14 21:51:36 email-beststylesusa dovecot: imap-login: Login: user=<web15_jien.tien>, method=PLAIN, rip=::ffff:98.15.200.148, lip=::ffff:68.167.129.3, TLS
Jul 14 21:52:06 email-beststylesusa postfix/anvil[2571]: statistics: max connection rate 1/60s for (smtp:68.167.129.3) at Jul 14 21:48:05
Jul 14 21:52:06 email-beststylesusa postfix/anvil[2571]: statistics: max connection count 1 for (smtp:68.167.129.3) at Jul 14 21:48:05
Jul 14 21:52:06 email-beststylesusa postfix/anvil[2571]: statistics: max cache size 1 at Jul 14 21:48:05

 

OK, I'm working, but now COSMETICS!

Hey guys. I am fully functional as you will see in another one of my posts, but now I want to know if there is ANY way I can make the accounts NOT show the webXX prefix on them. I would love to have the account be "plain" [email protected].

Anyone know how to do this part? I've read the main.cf docs in postfix.org, but it is convoluted and overwhelming . . .

Thanks in advance!!

sERGE

 

That's not possible with ISPConfig 2.