email receive problem - no errors in logs

Discussion in 'Installation/Configuration' started by wieserdk, May 26, 2009.

  1. wieserdk

    wieserdk New Member


    This time, I have problem with receiving email (sending is working fine). I'm sending email to specified user created in ISPConfig. And this user has nothing in mailbox. There's no automatic replay (after 12 houres), nothin in mail.log. Where should I look for this?

    Kind regards,
  2. rdv25772

    rdv25772 New Member

    Do you have a MX record in your DNS zone? When you have one, has it correct been assigned?
  3. wieserdk

    wieserdk New Member

    I hope so :) when I send something to unexisting user, i've back email with error (postfix 14). So I think it goes to to right server.

  4. rdv25772

    rdv25772 New Member

    Have you looked in the header of the email you recieved as reply to the unexisting user? Maybe this can tell you anything.

    I hope it helped you a little bit
  5. wieserdk

    wieserdk New Member


    Thanks for answer, unfortunately this header doesn't gave me anything interesting - I cannot connect it with lost emails.

  6. till

    till Super Moderator Staff Member ISPConfig Developer

    Take a look into your mail log file.
  7. SamTzu

    SamTzu Active Member

    TCP port 25 open?

    Does Your ISP open port 25 on Your network?
    I just had this same issue with our new network.

    You can check from home like this (does your home connection have port 25 open?)
    telnet 25

    If you get answer then you know TCP/IP port 25 is open.
    If not, try from somewhere else before contacting your ISP.

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