Epic fail, PTR, SPF, DKIM and DMARC pass but mails on spam folder!

Discussion in 'Installation/Configuration' started by razor7, Apr 28, 2017.

  1. razor7

    razor7 Member

    Hi! I have this domain debois.com.ar and I think it's fairly well setup with ISPConfig 3.1 and Ubuntu 16.04. When I send emails to my gogole apps account, I get the email on my spam folder, even as gogole says, all test passed!

    SPF: PASS con la IP XX.144.XX.98
    DKIM: PASS con el dominio debois.com.ar

    Any idea why?

  2. florian030

    florian030 ISPConfig Developer ISPConfig Developer

    Check the PTR-Records. The record should match posfix' hostname.
  3. razor7

    razor7 Member

    Thanks @florian030 how can I check that? Is there any tool to check it?
  4. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    From command line You can use host-command, like this:
    host debois.com.ar
    There are also websites, for example https://mxtoolbox.com/
  5. razor7

    razor7 Member

    Great Thanks! I've added the PTR record and now my emails hit the inbox!

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