Failed to start Amavisd-new is an interface between MTA and content checkers..

Discussion in 'ISPConfig 3 Priority Support' started by Harvey Sharman, Dec 1, 2016.

  1. Dear developers or till, (please help :(

    On my newly installed ISPConfig 3.1 on Centos 7.1 with latest build, it has been working great fore weeks then yesterday I added/improved the Postfix cipher suites in file for security vulnerability and now I cannot start Amavisd and no email arriving due to this. I had a previous file called so I copied back some old codes without luck. Then for some strange reason emails were working then it failed. In Roundcube, when I send a test, I am also getting error SMTP error (250) > Authentication failed.

    Please see below log errors if that helps. Am I missing some code in the or something more worse.

    amavisd.service - Amavisd-new is an interface between MTA and content checkers.
    Loaded: loaded (/usr/lib/systemd/system/amavisd.service; enabled; vendor preset: disabled)
    Active: failed (Result: start-limit) since Thu 2016-12-01 17:10:03 GMT; 2min 28s ago
    Process: 28712 ExecStart=/usr/sbin/amavisd -c /etc/amavisd/amavisd.conf (code=exited, status=13)

    When I use run amavisd -u amavis debug, I receive this
    amavisd[28700]: Error in config file "/etc/amavisd/amavisd.conf": Can't open PEM file /var/lib/

    This is also in the logs
    postfix/smtp[8549]: connect to[]:10024: Connection refused

    Harvey Sharman
  2. florian030

    florian030 Well-Known Member HowtoForge Supporter

    Check for the path for dkim-keys in amavis and create the dir if it's missing. Maybe just mkdir -p /var/lib/amavis/dkim and set the permissions for the amavis-user (chmod amavis.amavis /var/lib/amavis/dkim)
    kyferez likes this.
  3. Thank you Florian, I will try this tomorrow morning and let you know.
  4. @florian030 update. Not sure why, but the amavisd service was started? Did not run any command you suggested yet. Although I did see another log error postfix/smtpd[59617]: error: open database /var/lib/mailman/data/virtual-mailman.db: No such file or directory

    So I looked around on Forums for this and run command touch /etc/mailman/virtual-mailman and postmap. Emails are receiving now and amavisd service is started. Not sure if this was the case but unfortunate not sure if it was started before I did this or after?

    Last edited: Dec 2, 2016

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