gitlab emails are not received!

Discussion in 'Installation/Configuration' started by zenny, Mar 10, 2022.

  1. zenny

    zenny Member


    I am just wondering why gitlab emails are not received by ISPconfig3 mailserver whereas the emails from github, gmail and other providers are received. The relevant portion of the maillog is as follows:

     # grep -Rn gitlab /var/log/mail.log
    38778:Mar  9 10:02:58 mail postfix/smtpd[15239]: connect from[]
    38779:Mar  9 10:02:58 mail postfix/smtpd[15239]: SSL_accept error from[]: -1
    38781:Mar  9 10:02:58 mail postfix/smtpd[15239]: lost connection after STARTTLS from[]
    38782:Mar  9 10:02:58 mail postfix/smtpd[15239]: disconnect from[] ehlo=1 starttls=0/1 commands=1/2
    38783:Mar  9 10:02:58 mail postfix/smtpd[15239]: connect from[]
    38784:Mar  9 10:03:00 mail postfix/smtpd[15239]: NOQUEUE: reject: RCPT from[]: 550 5.1.1 <[email protected]>: Recipient address rejected: User unknown in virtual mailbox table; from=<[email protected]> to=<[email protected]> proto=ESMTP helo=<>
    38785:Mar  9 10:03:00 mail postfix/smtpd[15239]: disconnect from[] ehlo=2 starttls=1 mail=1 rcpt=0/1 quit=1 commands=5/6
    Any clues appreciated. Thanks!
  2. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    The log says
    Recipient address rejected: User unknown in virtual mailbox table;
    Check for typo or otherwise set correct address.
  3. zenny

    zenny Member

    Thanks @Taleman, I do not think that is a typo (checked several times before posting, fyi), because mails from other providers are reaching without a glitch except from gitlab! As stated earlier, I can receive from and send emails to gmail as evident from:

    Mar 10 06:54:15 mail postfix/smtp[23528]: B753C6016C: to=<[email protected]>,[]:25, delay=1.6, delays=0.32/0.02/0.44/0.85, dsn=2.0.0, status=sent (250 2.0.0 OK  1646895255 j3-20020a2e6e03000000b00244c8e4b936si3426052ljc.242 - gsmtp)
    Mar 10 06:54:52 mail postfix/qmgr[3551]: 8A8E76016C: from=<[email protected]>, size=5418, nrcpt=1 (queue active) 

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