I get some ERRORS after upgrading to ISPConfig 3.2

Discussion in 'General' started by johnymas, Oct 20, 2020.

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  1. clamp2x

    clamp2x New Member

    https://git.ispconfig.org/ispconfig/ispconfig3/-/issues/5878
    I changed the compression option in the backup tab to tar (bzip2) by referring to this link.
    Then the backup works.
     
  2. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Can you try setting it back to the default and installing zip and unzip on your webserver with this command:
    Code:
    sudo apt install zip unzip
     
  3. clamp2x

    clamp2x New Member

    I have already installed zip and unzip.
    This is the "sudo apt install zip unzip" result.
    Code:
    unzip is already the newest version (6.0-20ubuntu1).
    zip is already the newest version (3.0-11).
    
     
  4. johnymas

    johnymas Member

    About zip and unzip the same result for me. I have already installed both.
    Something that bothers me, even more, is that I'm getting a smaller disc for approx. 5GB every day due to MySQL databases which are not deleted anymore. Can I delete MySQL backups from the disc directly?
     
  5. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    I can't dive in the code right now, but will ask the dev that wrote it what's the best way to delete it (so there are no leftover DB records etc)
     
  6. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    There is verification code which should cleanup db records referencing backup files that do not exist.
     
    Th0m likes this.
  7. buhler

    buhler Member

    I have the same backup problem.
     
  8. buhler

    buhler Member

    I just want to confirm that the site backup is no longer done correctly. All backups are not available since I migrated to Ispconfig 3.2.
    Use in Debian 9 and 10
     
  9. Matteo Cisilino

    Matteo Cisilino New Member

    hello ,
    after few days of new 3.2 i've checked the backups , and as other people said , there are no one .
    debian 10
    multi server setup
    on every node i got the same problem

    i've tryed the debug command :
    and nothing gave back
    I've changed the compression options ( i've got installed all except 7z rar pigz ) , i've chekced all packages

    i've tryed to schedule the backup , NOthing back
    i've tryed manually backup , and i recieve

    after reading the issue on GIT i've tryed any kind of combinations ( desperate )
     
  10. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Do you have this problem with both web and database backups?
     
  11. buhler

    buhler Member

    Good Morning,
    Are there any predictions for fixing the websites backup bug?
    I noticed that on the sites that have the jailkit configured, the backup is not done
     
    Last edited: Nov 18, 2020
  12. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    We are working on it, and hope to release a fix asap. It will be included in 3.2.1.
     
  13. clamp2x

    clamp2x New Member

    I just updated ispconfig to version 3.2.1. After that, I tried to backup again, but the web file was not backed up due to the same error as before.
    Did Ispconfig version 3.2.1 fixed this error?
     
  14. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    This thread has several reports so I'm not sure which problem you experienced. Please elaborate.
     
  15. clamp2x

    clamp2x New Member

    On pages 1 and 2 of this thread there are details of the problem that johnymas and I wrote down.
    I wrote it down in pretty detail. I updated 3.2.1 this time to fix this problem in version 3.2.1, but I still cannot back up web files with the same problem.
    Should I write down the same detail of the problem again?
     
  16. johnymas

    johnymas Member

    Yesterday I updated to 3.2.1 and today I checked the result so I could see that old MySQL databases were not deleted yet. I tried to delete one database backup manually from one site and it worked fine after I resynced all services and after I restarted the server. I will report tomorrow again so I'm waiting for what is going to happen at midnight.
     
  17. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    What are the database file names? (all "db_" prefix? and ".gz" suffix?) What do you have in the 'monitor_data' table for type 'backup_utils' on your master node? (ie. run "select * from monitor_data where type = 'backup_utils';" on the master)
     
  18. johnymas

    johnymas Member

    see images
     

    Attached Files:

  19. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    Can you also run 'select * from web_backup' on the master and post at least part of it, showing both a mysql and web backup entry?
     
  20. johnymas

    johnymas Member

    here it is...
     

    Attached Files:

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