ispconfig gets a white screen.

Discussion in 'ISPConfig 3 Priority Support' started by pvanthony, May 10, 2026 at 8:26 PM.

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  1. pvanthony

    pvanthony Active Member HowtoForge Supporter

    Debian 11 with kernel 5.10.0-42-amd64
    PHP 7.4.33
    ISPConfig 3.3.1p1
    Did an apt-get upgrade. Also upgraded the kernel to 5.10.0-42-amd64.
    After upgrade and reboot, cannot get acess to ispconfig.
    Getting a white screen.
    Got the following error.
    Code:
    Uncaught InvalidArgumentException: Please make sure the folder '/usr/local/ispconfig/interface/lib/classes/IDS/../../../temp' is writable in /usr/local/ispconfig/interface/lib/classes/IDS/Monitor.php:159
    Tried changing the permission of temp to 777 and the files inside to 666 but did not work.
    The files are already owned by ispconfig user.
    Then did the solution from the following link.
    https://forum.howtoforge.com/threads/ispconfig-error-500.93106/
    Commented out the following in /usr/local/ispconfig/security/security_settings.ini
    Code:
    [ids]
    #ids_anon_enabled=yes
    ids_anon_log_level=1
    ids_anon_warn_level=15
    ids_anon_block_level=20
    #ids_user_enabled=yes
    
    And I can get access. Phew for now.
    I want to put it back to where it was.
    What do I need to do in Debian to bring back to where it was?
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Have you tried to do an ISPConfig update with:

    ispconfig_update.sh --force

    and let the update reconfigure services?
     

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