ISPConfig3 - ERROR 403

Discussion in 'General' started by maruhpro, Oct 7, 2014.

  1. maruhpro

    maruhpro New Member


    I have a ispconfig 3 server and one of my clients can't connect to the site. It appears: "Error - 403", but from other IP address it's OK. It's stoped to work, but it worked. I don't now what happened.

    Log file:
    [Tue Oct 07 16:19:32 2014] [error] [client] client denied by server configuration: /var/www/

    Sorry about my poor english, I'm brazilian
  2. srijan

    srijan New Member HowtoForge Supporter

    Which server distribution you are using??
  3. maruhpro

    maruhpro New Member

    It's an old setup by an old employee.

    Running Ubuntu Server 11.10

    but... from my machine this site works. from the client network, appears "error 403".
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Check if the site has any .htaccess files. Maybe there are some IP based restrictions in them. Check also the apache directives field of this website.
  5. maruhpro

    maruhpro New Member

    Last edited by a moderator: Oct 8, 2014
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    Login to ispconfig, go to the website settings and there to the options tab.
  7. maruhpro

    maruhpro New Member

    Apache directives are empty.
  8. maruhpro

    maruhpro New Member

    Any ideas?

    from one ip, get error 403, other ip, ok.
    Idk what's happening.
  9. recin

    recin Active Member

    Maybe the ip is blocked in the vhost conf file.
    Sorry now I don't remember the path of this files
  10. maruhpro

    maruhpro New Member


    Wordpress security plugin blocked source IP after 20 bad logins in wp-admin page.

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