grep -E 'c1|client1/web9' /etc/passwd Code: c1_demo:x:5006:5005::/var/www/clients/client1/web9/./home/c1_demo:/usr/sbin/jk_chrootsh cat /var/www/clients/client1/web9/etc/passwd Code: root:x:0:0:root:/root:/bin/bash c1_demo:x:5006:5005:::/bin/bash
So the passwd file in the jail is broken. It looks like this is a known bug, with an outstanding merge request: https://git.ispconfig.org/ispconfig/ispconfig3/-/merge_requests/795 Please try that patch and report back, I imagine @till should be able to get this fix in 3.1.16.
I've added an issue for it: https://git.ispconfig.org/ispconfig/ispconfig3/-/issues/5614 That's the problem with merge requests without issue plus submitted against the wrong branch